WHO WE ARE:

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And, we’re proud to share we’ve received our Great Place to Work Certification for 2022!

ABOUT TOTAL OPERATIONS:

In our world of rapid change, the need for reliable information to make confident decisions has never been greater. Ipsos is a global market research company that believes clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. We base our partnership on advanced technological solutions and methodologies led by industry experts. Ipsos Interactive Services (IIS) is the operations division that offers a full range of online, survey-based services to our internal Client Service team members. 

WHAT MAKES THIS ROLE IMPORTANT AT IPSOS?

The main responsibility of this role is the scripting of online surveys for market research questionnaires, ensuring correct programming in accordance to all project specifications and requirements.

WHAT YOU CAN EXPECT TO BE DOING:

• Execute the scripting of surveys according to project materials and requirements.
• Provide consultative feedback to project stakeholders about the questionnaire design; offer alternate solutions when requests are not feasible.
• Check for the accuracy of the survey program by validating the script code is error-free, and by testing the survey online.
• Follow existing best practices in combination with personal technical ability to create, test and maintain complex surveys with an emphasis on high quality.
• Responsible for achieving project objectives (scripting quality, on time delivery, specific customer requirements).
• Become proficient in the application of pre-developed modules, product templates, and scripting tools.
• Work in a dynamic scripting team without national boundaries, which requires creative input daily to resolve technical issues as they present themselves.
• Use a project management flow system and process that enforces quality gateways and efficiencies to drive lower costs and timing for our clients.
• Consider the overall business in every action that is taken. The role is dynamic and will constantly change to meet the business needs; it is expected that each member has a solid understanding of the surrounding areas across the business globally.
• Learn new software as the business and company evolves.
• Performs other essential duties as assigned.

THIS MIGHT BE THE JOB FOR YOU IF YOU HAVE:

• PROFESSIONAL EXPERIENCE:
  • Minimum of two years programming experience (market research a plus)
• KNOWLEDGE AND TECHNICAL SKILLS:
  • Bachelor’s in information technology, Computer Science, or related field or equivalent in experience.
  • Experience with web technologies is highly desirable (HTML, CSS, JavaScript, and VBScript).
  • Knowledge of specialized software programs (Dimensions suite, Professional, Quancept) or other programming software for market research survey scripting is a plus.
  • Knowledge of MySQL languages and basic concepts encountered within relational database systems is a plus.
• BUSINESS EXPERTISE AND PEOPLE SKILLS:
  • Strong analytical and critical thinking skills.
  • Strong communication and interpersonal skills with the ability to effectively interact with people.
  • Strong organizational and time management skills to effectively handle multiple projects and tasks within established timeframes.
  • Ability to work independently as well as in a team environment.
  • Experience in working with offshore teams a plus.

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If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

WHAT’S IN IT FOR YOU:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

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To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: https://www.ipsos.com/en-ca/opportunities-ipsos

COMMITMENT TO DIVERSITY

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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