Our team is in need of an experienced IT support specialist. You’ll play a critical role in our team by ensuring our technical operations run smoothly. As an applicant, the IT Specialist will have a deep understanding of various IT systems and excellent problem-solving skills. If you thrive in a fast-paced work environment and love helping people, this could be a great fit for you. Apply today! Responsibilities: • Implement new technology, such as desktops and computer hardware, operating systems, software programs, and applications • Ensure our computers are backed up so all files are saved in case the system crashes • Respond quickly to technical issues so problems can be resolved and our employees can continue to work efficiently • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently • Maintain technological equipment, including phones, printers, computers, operating systems, network systems, hardware etc. Qualifications: • High school diploma required, associate's degree in computer science or information technology preferred • Expert-level Microsoft Office skills • General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment • Able to create databases and utilize Excel spreadsheets at an advanced level • Has worked with a variety of operating systems, including Windows, Mac, and Linux systems • Possess knowledge of: Microsoft Server Management, Microsoft 365, Microsoft Entra, Network Security, Network Design, Cloud Technologies, Power BI, SQL Query, NIST Requirements for Government Contracts, Team Management

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