Job Description

** Duties and Responsibilities:**

• Provide advanced technical support for JDE applications, troubleshoot issues, and work with IT teams to resolve system problems effectively and efficiently.
• Design, develop, and implement orchestrations within JDE EnterpriseOne to streamline and automate business processes. Ensure orchestrations are efficient, scalable, and maintainable.
• Work on integrating JDE with other systems using orchestrations, APIs, and other integration tools. Ensure seamless data flow between JDE and other applications.
• Identify opportunities for process improvements and system enhancements. Stay current with JDE updates, best practices, and industry trends to recommend and implement innovative solutions.
• Conduct technical analysis and design sessions to understand business requirements and translate them into technical specifications for orchestrations. Develop technical documentation and design artifacts.
• Collaborate with functional analysts, business users, and other IT team members to ensure successful project delivery. Participate in cross-functional team meetings and provide technical insights.
• Provide technical assistance for business activities such as annual physical inventory and cost roll.
• Manage or coordinate project timelines and deliverables as needed, ensuring successful implementation of technical solutions and meeting stakeholder expectations.
• Prepare documentation and end user training as required.
• Maintain effective communication with the user community.
• Support integration testing of enterprise systems and post implementation validation.
• Assist with implementing ReportsNow and AllOut Security to provide insights into business performance, system usage and enhance security.
• Provide training and mentorship to other team members on JDE orchestrations and related technologies. Share knowledge and best practices within the team.
• Participate in Disaster Recovery and Business Continuity Planning activities.
• Additional related duties as assigned.

Qualifications

** Requirements:**

• Bachelor of Science Degree in Information Technology related field or equivalent work experience.
• 7+ years experience supporting JD Edwards EnterpriseOne.
• Strong experience implementing and managing Orchestrator, JDE tools and technologies, including E1 pages, UDOs.
• Experience with BI Publisher, FormScape, ReportsNow and AllOut Security.
• Proficiency in SQL, XML/JSON, BSSV, and RESTful API development, is a plus.
• Highly organized individual with emphasis on accuracy and timeliness.
• Ability to manage multiple, high-impact projects simultaneously.
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Experience providing end user support and training.
• Strong analytical and problem-solving skills with the ability to understand complex business requirements and develop effective technical solutions.
• Proactive approach to problem-solving and continuous improvement.
• Can be based out of one of the following office locations: Houston, TX; Solon, OH; Lakeland, FL; or San Luis Obispo, CA. A U.S.-based remote work environment may be considered for this position.
• Able to work core business hours Eastern time zone.
• 10% - 15% travel may be required

** Competencies:**

• Highly motivated and energetic attitude with strong initiative and desire to lead, mentor, and learn.
• Strong interpersonal, written, and verbal skills to effectively collaborate with management, staff, peers, in various U.S. and worldwide locations.
• Thinks systematically and inspires change. Understands the "big picture" and the interrelationships of AAM Divisions, systems and activities.
• Build and maintain effective relationships to share information, establish partnerships, and leverage experience to accomplish the organization’s goals.
• Provide and foster excellent customer service. Anticipates and meets the needs of end users and demonstrate commitment to ongoing service improvement.

Additional Information

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

While performing the duties of this job, the employee is frequently required to sit, stand, talk, hear, reach with hands and arms and regularly required to walk. Specific vision abilities required by this position include close vision and the ability to adjust focus.

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here for information on how to contact us directly. ****

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ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.