DESCRIPTION

Come work with us at JUMP by Limitless Flight, the world's first hyperreal wingsuit simulator! We are seeking top-tier candidates to join our team as JUMP CREW. Our hyper-immersive location-based VR venue (known as JUMP Hangars) is where our customers can experience and enjoy JUMP. Our customers, JUMP Cadets, will experience the thrills of a highly immersive human flight experience and reflect on what it means to master their destiny.

Our JUMP CREW will guide our Cadets throughout their experience. This includes Check-In, attraction load and unload, and monitoring the Cadet's progress inside the attraction. This role is critical to helping each and every one our Cadets have a life-changing experience.

The ideal candidate has experience working in a fast-paced, high-volume attraction environment while still delivering exceptional and memorable experiences for every individual. Preferred candidates have previous experience in the attractions industry [location-based virtual reality, location-based experiences, theme parks, amusement parks, waterparks, family entertainment centers], although not required.

[NOTE: ESTIMATED START DATE FOR THIS ROLE IS 2 MAY, 2022]

DUTIES

• Keep safety as the priority focus while operating the JUMP attraction. 
•  Enthusiastically greet each Cadet into the JUMP Hangar and proactively answer any questions about JUMP or the JUMP attraction. 
•  Ability to rotate through the following positions daily: 
  •  Greeter 
  •  Cashier 
  •  Attraction Attendant 
  •  Usher

    

•  Always present an outstandingly kind, empathetic, and authentic demeanor. 
•  Load and unload Cadets into their JUMP Suits and the JUMP attraction efficiently while ensuring safety checks and crosschecks.
• Swiftly and efficiently handle any emergency situations (and negate potential emergency situations) to ensure the safety of Cadets and Crew Members.
• Empathize and actively listen to deescalate issues (or potential issues) to fully resolve their concern  Thrive as a team player in a fast-paced, high-energy, change-oriented environment.
• Maintain cleanliness of Cadet JUMP Suits, Helmet, Cadet public areas and corridors.
• Maintain a professional demeanor while performing demonstrations for investors, celebrities, and other high-profile clients. 
• Utilize JUMP systems and tools, including JUMP attraction system, point-of-schedule, and inventory systems.
• Perform other related duties and assignments as required and as assigned by JUMP Hangar Leadership.

QUALIFICATIONS

• Must be at least 18 years to be considered for this role
• Must reside or be willing to reside in the greater Salt Lake, Utah area. 
• Must be willing to submit and successfully pass a background check.
• Strong interpersonal and communication skills.
• Physical demand includes prolonged standing, pushing, pulling, twisting, kneeling, constant bending and lifting up to 25 lbs (12 kg).
• Be able to handle challenging situations and be able to perform multiple tasks at one time.
• Provide courtesy to our Cadets with good communication skills and a service mindset. 
• A team player and be able to handle problems individually energetic, patient, positive, proactive. 
• Flexible/adaptable working in an indoor environment with varying shift times is required.
• Basic English communication skills is preferred. 
• Complete all necessary JUMP Crew qualification(s) required for performing the role and positions, and complete and pass all post-employment training and assessments (including but not limited to On-Job-Training).

DETAILS

• Role: Regular, full-time or part-time, hourly
• Pay Range: $16-$18 hourly, DOE
• Benefits: Monthly health stipend, generous PTO policy, flexible schedule, new parent leave, regular team activities, career and professional development opportunities, and so much more.

_Some perks are based on business requirements and needs. Certain limitations may apply. _