Job Description

JVC JOINT VENTURES is one of the area's fastest growing promotional firms, with locations spanning the U.S. We represent clients Fortune 100 clients, ranging from some of the leading names in consumer electronics to wireless services and sports entertainment. Due to recent expansion this season, we are currently offering RETAIL CUSTOMER SERVICE positions to qualified candidates for immediate start.

WE PROVIDE FULLY PAID, ONE ON ONE TRAINING IN OUR OFFICE. WE ARE LOOKING FOR BOTH ENTRY LEVEL AND EXPERIENCED CANDIDATES TO JOIN OUR GROWING TEAM!!!

RETAIL CUSTOMER SERVICE DUTIES:

• Build rapport with a wide range of consumers in a retail setting
• Address all customer concerns and complaints in order to retain existing accounts
• Assist customers with product and service selection, providing relevant information
• Educate customers on the packaging and available products
• Stay informed on new technology trends, especially regarding mobility
• Handle all sales transactions while multitasking
• Maintain a clean work environment

KEY QUALIFICATIONS:

• Exhibit familiarity with the latest consumer electronic trends
• Work well as part of a team!
• Ability to manage self and time
• Strong organizational skills
• Strong conflict resolution skills when assisting difficult customers
• Excellent communication skills
• 1+ year in Customer Service, Hospitality or Sales preferred

WHY WORK WITH US?

• Competitive hourly pay based on previous experience
• Weekly uncapped performance bonuses
• Flexible scheduling! We are currently hiring for FULL TIME, PART TIME OR SEASONAL
• Travel opportunities via monthly business trips
• MANAGEMENT TRAINING opportunities for qualified reps as we continue to grow!
• Professional development

THIS POSITION IS NOT DOOR TO DOOR, BUSINESS TO BUSINESS, OR CALL CENTER. RETAIL ONLY!

Company Description

Our goal as a full-service Retail Brand Management Firm is to apply our passionate thinkers and goal-driven team members to work closely with each brand to create unique, creative retail strategies that produce effective results. Since JVC Joint Ventures opened its doors, it has been exceeding the goals of our clients. We have a unique and personal approach that is proven to build awareness for our client's brands, and they are seeing their customer base triple in size in this territory.