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Desk Coordinator

TRI Pointe Group, Inc.

Desk Coordinator

Houston, TX
Full Time
Paid
  • Responsibilities

     ARE YOU INTERESTED IN JOINING A COMPANY THAT HAS BEEN A PREMIER BUILDER OF NEW HOMES SINCE 1971 IN DALLAS, HOUSTON AND AUSTIN?

     

     

    TRI POINTE HOMES HOUSTON IS LOOKING FOR AN INNOVATIVE AND ENERGETIC INDIVIDUAL TO JOIN OUR TALENTED GROUP AS A DESIGN STUDIO COORDINATOR.

     

     

    POSITION HIGHLIGHTS: A Design Studio Coordinator will provide administrative support in the successful implementation of Design Studio initiatives.

     

    POSITION RESPONSIBILITIES:

    • Provide administrative support including, but not limited to, setup of new community files, filing, copying, meeting coordination, mailings and data entry.
    • Process buyer option orders, addendums and start packages, including all Design Studio selections, Start Sheets, deposits, late updates/changes and change order requests.
    • Resolve sales contract/selection sheet billing problems, to include management of invoices for the department
    • Responsible for assisting clients in the Design Studio and supporting multiple facets of the business in our Design Studio.
    • Schedule and confirm Design Studio appointments and coordinate client communications.
    • Answer phone calls and greet arrivals to the Design Studio.
    • Maintain a well-organized, updated and clean studio environment. Replace samples after appointments and call trade partners for replacement samples.
    • Assist with preview times and special events.
    • Facilitate previews and appointments as necessary. While appointments will be facilitated by Design Studio consultants, the Design Studio Coordinator should be prepared and able to facilitate as needed.
    • Respond to questions from Field, Customer Care, trade partners and contractors on change orders and color selections and to buyers’ issues.
    • Pull spec home selections, when required
    • Order/maintain supplies.
    • Set up, post and maintain buyers’ files.
    • Assist in keeping product reference information current.
    • Act as “office” point of contact for new homebuyers, subcontractors, vendors and employees at all levels of the organization.
    • Other Duties as assigned.

      

    POSITION QUALIFICATIONS:

    • High School Diploma or educational equivalent required; some college preferred.
    • Minimum of 2 years Customer Service experience required.
    • Minimum of 2 years of general office experience required.
    • Proficiency in Microsoft Windows and Microsoft Office (Word, Excel) required.
    • Strong interpersonal skills with the ability to react favorably and resolve issues in a positive manner.
    • Strong written/verbal communication skills; ability to communicate effectively with confidence and professionalism.
    • Ability to handle the stress of dealing with the public and making decisions in a high-volume fast-paced work environment.
    • Team player; with demonstrated ability to work within cross-functional teams.

      

     

     

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER. ALL PERSONS SHALL HAVE THE OPPORTUNITY TO BE CONSIDERED FOR EMPLOYMENT WITHOUT REGARD TO THEIR RACE, COLOR, CREED, RELIGION, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP STATUS, AGE, DISABILITY, SEX, GENDER, VETERAN STATUS, GENETIC INFORMATION OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE FEDERAL, STATE OR LOCAL LAWS.

     

     

    WE WILL ENDEAVOR TO MAKE A REASONABLE ACCOMMODATION TO THE KNOWN PHYSICAL OR MENTAL LIMITATIONS OF A QUALIFIED APPLICANT WITH A DISABILITY UNLESS THE ACCOMMODATION WOULD IMPOSE AN UNDUE HARDSHIP ON THE OPERATION OF OUR BUSINESS. IF YOU BELIEVE YOU REQUIRE SUCH ASSISTANCE TO COMPLETE THIS FORM OR TO PARTICIPATE IN AN INTERVIEW, PLEASE LET US KNOW.

     

    Required Skills Required Experience