Job Description
Join our award winning company as a Customer Success representative.
This position entails working with our national accounts administering work requests. This is a part time position, hours: Monday- Friday 5-9PM EST
*This is a fast pace position, must be able to multi-task.
-Account Manager experience preferred
-Reply to emails *response time 15 minutes or less
-Close out work orders in CRM/upload photos
-Make sure our field vendors complete the jobs (administer and stay in contact with them via text/phone to make sure work is being done). -Must have good communication skills, and represent Jiffy Junk positively with each client interaction. -Be organized, work independently and see things through. -Microsoft Excel experience required -Answer phones inbound, create correspondence, answer emails. Follow up with customers via outbound calls, and take care of office paperwork. Benefits include:
Company Description
Long Island is home base for Jiffy Junk. We have been serving the area since 2014. We know every street and alley on Long Island. We have customers in every neighborhood. You have probably seen our trucks in route or parked along the street at a pick-up appointment. Many referrals and testimonials from our Long Island customers have helped us expand our services across all five boroughs of New York City and beyond. “The best folks ever...just point and it was gone. The guys were very concerned about not damaging our home. Friendly, well-mannered people that just want to help. Thank you, Jiffy Junk, for a job well done.” Jay G.