Benefits:

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive Salary

Insurance (by location)

Company Overview

We are a fast-growing painting company that has been in business for over 25 years and we are currently in a growth phase. We believe in our team and building lasting careers as we grow the company together. All employees are given the freedom to work on their strengths while building towards their goals. This is not a job; it is a career, and we only want the best as we drive together for the long term.

Job Summary

The Job Coordinator is one of the key roles in fulfilling the promises we make to our customers. The company’s brand and financial performance rely on the proper execution of the responsibilities of this role.

Responsibilities

Client Organization and Coordination:

Create and complete files for all new clients.

Set and Manage the Power Washing Schedule.

Set the weekly meeting with the Production Manager to review the production schedule.

Support the Production Manager to ensure Color World employees and sub-contractors are producing on schedule.

Ensure all color information received from the clients is accurate and is appropriately recorded in the file and on the Sherwin Williams authorization form.

Maintain and update accurate scheduling and data updates in Client Tether, the company’s CRM daily, and in Google Calendars.

Customer Service:

Communicate with all customers as necessary to answer any questions they may have.

Relay any customer complaints and ensure they are resolved in a timely manner. Complaint customers must be contacted within 1 hour of the complaint being received.

All emails or voicemails received from clients are to be responded to the same day they are received.

Qualifications

Minimum 1 year in a customer service role

Organized, detail-oriented personality with the ability to multi-task

Basic Computer, Internet, Word, and Excel experience.

You are applying for work with a franchisee of Color World Painting, not Color World Painting Franchising SPE, LLC or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.