Paul Davis is a family-owned restoration company specializing in restoring homes and businesses for over 60 years. We hold ourselves to the highest standard of quality in our work and we are committed to the happiness of our customers and clients. Our back office is located in Fairfax, VA and our company culture is very modern, with open workspaces and an enjoyable environment. Our hardworking team is looking to add a proactive, self-motivated Coordinator who can provide superior customer service to assist the homeowners. They will be responsible for handling the documentation, scheduling, production, job updating, and problem-solving for our growing team.

Responsibilities

Ensure that the contracts run smoothly

Assist with any needs of our end users

Identify and address any issues that may arise

Build relationships with end users and assist other departments with needs related to said contract

Requirements

Excellent written and verbal communication skills

Interpersonal, organizational, communication, time-management and problem-solving skills

Exceptional customer service and time management skills

Organized and detail-oriented

Comfortable with technology and MS Teams / Office 365

3+ years of office and administrative experience

Scheduling or dispatching experience is preferred

Experience in construction or related industries is highly desirable

Able to problem solve and assist in conflict resolution

Experience in MICA, RMS, and Xactimate is required