Job File Coordinator

SERVPRO of Decatur

Job File Coordinator

Mcdonough, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Opportunity for advancement

    401(k) matching

    Health insurance

    Training & development

    Vision insurance

    SERVPRO of Henry, Spalding and Butts Counties is hiring a Job File Coordinator!

    Benefits

    SERVPRO of Henry, Spalding and Butts Counties offers:

    Competitive compensation

    Superior benefits

    Career progression

    Professional development

    And more!

    The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

    Key Responsibilities

    Intake and entry of claims into Company Specific Software

    Responsible for clear and efficient project communication with customers, adjusters and Production Managers

    Daily project(s) oversight to include monitoring status, audit, and work-in-progress

    Create estimates using estimating software, Xactimate Experience a PLUS

    Review and validate job site documentation and insurance specific requirements

    Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end

    Collaborate and assist with other departments, as needed

    Position Requirements

    High school diploma/GED

    At least 3 years of customer service and/or office-related experience

    Ability to multitask and to remain detail orientated

    Must be knowledgeable in Outlook and Microsoft software suite

    Skills/Physical Demands/Competencies

    This is a sedentary role in a fast-paced office environment. Ability to successfully complete a background check and drug screening subject to applicable law

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.