Job Description

 ABOUT US

Job Impulse, Inc. is an international recruitment company that focuses on upgrading the career opportunities of our candidates. We strive to create a professional partnership between our clients and contractors looking for their next career move. We have over 9,000 employees working in locations across twelve countries in fields ranging from industrial to office, marketing to engineering, technology, aerospace, medical, and more.

JOB DESCRIPTION

Job Impulse, Inc. has an immediate opening for a CUSTOMER SERVICE REP in HUNTSVILLE. Our client is a LEADER IN THE PVC MANUFACTURING INDUSTRY. The CUSTOMER SERVICE REP is responsible FOR Providing customer service support to sales and marketing, customers, outside sales force, vendors, and independent representatives.

Responsibilities of a CUSTOMER SERVICE REP includes:

·        Receive and take customer orders as well as respond to requests for product information, and samples. Interacts with stakeholders via telephone, computer and mail.

·        Supports managements’ concerns and complies with companies’ policies and procedures

·        Effectively communicates with fellow team members, supervisors and managers

·        Respond to customers’ requests and orders; adhere to quality and performance standards, deadlines and procedure

·        Resolve customer complaints, issues, and concerns, answer customers’ questions regarding products, availability and procedures

·        Representing the company to customers, partners and general public in person or via email, phone or mail

Job Requirements of a CUSTOMER SERVICE REP:

·        Customer service and administrative procedures, systems and techniques; word processing, databases, spreadsheets, record keeping, sales and marketing

·        Principles and processes for providing customer services; assessing customer needs, meeting quality standards for services, solving customer problems and ensuring customer satisfaction

·        Customer relationship building and communication; listening, problem solving and negotiation skills

·        Communicate effectively verbally and in writing

·        Time management, mathematics, inventory and statistical skills

·        Personal computers, office equipment, spreadsheets, databases and word processing software applications

·        High School Diploma

·        Vocational training or some college desirable

·        Two or more years administrative or customer service experience

·        Team oriented, strong verbal and interpersonal skills

Conducting (drug screening and/or background check) report inquiries may be necessary for employment purposes.

Job Impulse, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Please be sure to carefully read through all requirements for the CUSTOMER SERVICE REP as only serious applicants will be contacted. Unfortunately, not all candidates can be contacted who respond to this job, however we will reach out to you directly if your experience is determined match to the desired requirements.

Company Description

Job Impulse, Inc. is an international recruitment company that focuses on upgrading the career opportunities of our candidates. We strive to create a professional partnership between our clients and contractors looking for their next career move. We have over 9,000 employees working in locations across twelve countries in fields ranging from industrial to office, marketing to engineering, technology, aerospace, medical, and more.