Job Description

** Job Title :**

Patient Account Representative

** Travel Requirement :**

None

** Clearance Requirement :**

None

** What You Will Do :**
Under the supervision of a manager and following established policies and procedures, you will be responsible for various tasks related to handling overpayments made to UAHSF MSO. This includes accurately and timely processing overpayment requests, managing credit balances, resubmitting claims, communicating with third-party payers, and reporting issues to management. You may also be assigned other duties by your supervisor.

** What You Will Need :**

• A high school diploma or equivalent

• Good written and verbal communication skills

• Basic computer skills

• Two years of related experience and general knowledge of payer-specific or medical billing.

** What Would Be Nice To Have :**

• Previous experience in managing credit balance accounts and processing patient and insurance overpayments

• Knowledge of CPT and ICD-9/10 coding

** What We Offer :**

Guidehouse provides a comprehensive and competitive total rewards package, which includes a flexible benefits package that supports a diverse and inclusive workplace.

The benefits include:

• Medical, Prescription, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Eligibility for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life Insurance

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

_ About Guidehouse_
Guidehouse is committed to Equal Employment Opportunity and Affirmative Action. We welcome applications from individuals of all backgrounds and experiences, including those from elderly, refugees, people with visible and invisible disabilities, LGBTQIA+, veterans, and more. We believe in creating a diverse and inclusive workplace where everyone is treated with respect and fairness.

Guidehouse will consider qualified applicants with criminal histories in compliance with applicable laws and regulations, including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you require an accommodation during the application process, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. We will ensure that your accommodation needs are addressed in a confidential and respectful manner.

Please note that we do not accept unsolicited resumes from search firms or staffing agencies. All resumes submitted without being requested will be considered the property of Guidehouse, and we will not be responsible for any placement fee.