Job Description

Location: 1265 Sgt Jon Stiles Dr, Highlands Ranch, Colorado, United States, 80129-2265

Starting Hourly Rate: $16.75 USD per hour

ALL ABOUT TARGET

Target is a well-known brand and one of America's top retailers. We have over 400,000 team members around the world, and we believe in making everyday life better for all families. We care about our communities and invest in the places where we live, work, and play. At Target, we prioritize relationships, nurture talent, and work together as one team. Our purpose is deeply ingrained in who we are, what we value, and how we operate. We believe in caring, growing, and succeeding together.

ALL ABOUT ON DEMAND

As an On-Demand team member (TM) at Target, you have the flexibility to work as much or as little as you like. Some weeks you might work more, while other weeks you might choose to work less. This role is perfect for those who prefer a personalized work schedule.

As an On-Demand TM, you won't be included on the posted weekly schedule. Instead, you have the opportunity to create your own schedule by picking up shifts that best fit your availability. Shifts are posted by leaders or other team members using our myTime mobile scheduling app.

We require active engagement from our On-Demand TMs. This means picking up and working shifts, as well as responding to our attempts to contact you.

We will reach out to you throughout the year using the contact information you provide to confirm your availability and interest in working shifts at Target. If we don't receive a response, your employment with Target will be terminated. Regular attendance is important, and you must work at least one shift within 6 months to maintain your employment.

Your communication skills and ability to work when we need you most are essential for success in this role. If you're offered a position as an On-Demand TM, you will attend a Target Welcome orientation and undergo a short-term structured training schedule to prepare you for your new role. After that, you can use the myTime mobile scheduling app to pick up the shifts you want to work.

ALL ABOUT SERVICE & ENGAGEMENT

As a Guest Advocate at Target, your role is to provide an exceptional guest experience. You will welcome, thank, and exceed guest service expectations. As an advocate for both physical and digital services and solutions, you will be knowledgeable about the various capabilities and features that drive guest loyalty. You will make shopping effortless and seamless for guests at various areas within the store.

At Target, we believe in providing meaningful experiences for our team members to help them build and develop skills for a career. As a Guest Advocate, you will have the opportunity to:

• Communicate and interact with guests to create an inclusive guest experience
• Blend problem-solving and decision-making skills to positively impact the guest experience and resolve concerns
• Adapt to different guest interactions and situations
• Promote and sell various benefits, offerings, and services

A typical day as a Guest Advocate at Target may include the following responsibilities:

• Demonstrating a service culture that prioritizes the guest experience
• Creating a welcoming experience by warmly greeting all guests
• Observing guests to quickly understand their needs and desires
• Engaging with guests in a genuine way and asking questions to better understand their specific needs
• Being knowledgeable about the tools, products, and services available in the store
• Thanking guests and letting them know we appreciate their choice to shop at Target
• Efficiently scanning and bagging guest items with accuracy
• Minimizing guest wait time while maintaining excellent guest service and accuracy
• Informing guests about current and upcoming brand launches, store activities, and events
• Promoting the Target RedCard and assisting guests with the application process
• Being familiar with fulfillment services and helping guests enroll, activate, and use them
• Assisting guests with using Wallet and other features and offerings within the Target App
• Processing returns and resolving guest concerns
• Delivering excellent service to Order Pick Up, Drive Up, and Registry guests
• Maintaining a clean and organized work area
• Demonstrating ethical conduct, safety, and compliance
• Working in a safe manner, identifying and correcting hazards, and complying with safety policies
• Supporting guest services such as order pick up and drive-up, while complying with relevant laws
• Performing all other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

• You enjoy working in a fun and energetic environment, and you thrive as part of a team
• Providing exceptional service to our guests excites you
• You enjoy interacting with people and making things easy for others
• You're looking for a dynamic job that keeps you engaged and active

While we provide excellent training, there are a few skills you should have:

• Effective communication skills, including using positive language and being attentive to guests' needs
• A welcoming and helpful attitude towards guests and other team members
• Attention to detail while multitasking
• Willingness to educate guests and sell products and services
• Ability to learn and adapt to evolving technology
• Ability to work independently and as part of a team

Here are a few more basics that we expect:

• Accurate handling of cash register operations and cash transactions
• Efficient and safe handling and movement of merchandise
• Flexibility in work schedule, including nights, weekends, and holidays
• Active engagement by picking up and working shifts, as well as responding to our attempts to contact you

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request. If you have a disability and require assistance, please visit your nearest Target store or Supply Chain Facility, or contact Guest Services at 1-800-440-0680 for additional information.

Thank you for considering Target as your potential employer. We value diversity and inclusion, and we look forward to reviewing your application.

--- Response: Dear [Your Name], Thank you for your interest in the On-Demand Team Member position at Target. We appreciate the diverse backgrounds and talents of all applicants, including the elderly, refugees, people with visible and invisible disabilities, LGBTQIA+, and veterans. We strive to create an inclusive environment where everyone can thrive. To apply for the position, please visit your nearest Target store or Supply Chain Facility, or contact Guest Services at 1-800-440-0680 for assistance. Feel free to request any reasonable accommodations you may need during the application process in accordance with the Americans with Disabilities Act (ADA). Thank you again for considering Target as your potential employer. We value your unique qualities and contributions, and we look forward to the possibility of working with you. Best regards, [Your Name]