Job Description

Category: Customer Service/Support

Thank you for expressing interest in our job opportunity. At Teleperformance, we believe in doing business with people, for people. We have been providing exceptional customer experiences since 1978 and are now a global leader in our field, spanning over 62 countries and interacting with over 38% of the world's population. We owe this success to our dedicated team members who consistently deliver outstanding customer service. When you join us, your success becomes our success.

Your Impact

As a customer service representative, you will play a vital role in our team. You will handle customer inquiries and find innovative ways to assist them. Working in a collaborative and engaging environment, you will have the opportunity to interact with people from all walks of life. Every day will bring new challenges and opportunities for growth, allowing you to reach your full potential.

Your Responsibilities

• Respond to customer inquiries with care and professionalism
• Provide excellent customer service by actively listening and understanding their needs
• Treat confidential customer information with sensitivity and discretion
• Proactively resolve issues on the first call whenever possible
• Communicate effectively and respectfully with customers

What We're Looking For

• Minimum 6 months of customer service experience
• Must be over 18 years old
• Ability to type at least 25 words per minute
• High school diploma or equivalent
• Comfortable using a desktop computer
• Strong oral and written communication skills

What We Prefer

• 6 months of experience in a call center
• Logical problem-solving skills
• Availability to work various shifts
• Proficient in using Windows operating systems
• Strong organization and prioritization skills

At Teleperformance, we strive to create a work environment that promotes employee happiness from within. We want you to feel valued, inspired, and motivated to learn, teach, and grow. We invest in providing outstanding work experiences and endless development opportunities, so you can always be at your best. We are an Equal Opportunity Employer.

If you are interested in this position, please fill out the form below and we will get back to you. Thank you!

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Message:

• Customer Service/Support position with Teleperformance
• Great opportunity to make a positive impact
• Engaging and collaborative work environment
• Interact with diverse individuals from all walks of life
• Variety of responsibilities including handling customer inquiries
• Ability to work proactively and resolve issues
• Minimum 6 months of customer service experience required
• Must be over 18 years old and have at least a high school diploma
• Comfortable using a desktop computer system
• Strong communication skills, both written and oral
• Preferred: previous call center experience and problem-solving skills
• Flexible availability for different shifts
• Proficiency in using Windows operating systems
• Organized and able to prioritize work effectively
• Join a company that values employee happiness and growth
• Equal opportunity employer