Job Description

Job Description:
We are seeking an energetic and detail-oriented Junior Account Representative to join our team in Philadelphia, PA. In this role, you will be the main point of contact for our clients, providing exceptional service and ensuring their needs are met. You’ll work closely with our account management team to develop strategies, maintain client satisfaction, and contribute to the overall success of Swift 7 Consultants.

Responsibilities:

• Assist in managing client accounts, ensuring high levels of satisfaction.
• Serve as the primary contact for assigned accounts, addressing inquiries and resolving issues.
• Coordinate with internal teams to execute client strategies and deliverables.
• Track client performance metrics and prepare detailed reports.
• Identify opportunities to upsell services and strengthen client relationships.
• Stay informed about industry trends to provide valuable insights to clients.

Qualifications

Skills & Qualifications:

• Strong interpersonal and communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple accounts and meet deadlines.
• Analytical mindset with problem-solving abilities.
• Proficiency in Microsoft Office Suite and CRM software is a plus.
• Bachelor's degree in Business, Marketing, or a related field preferred.
• Prior experience in account management or customer service is a plus but not required.

Additional Information

Benefits:

• Competitive salary between $55,000 and $58,000 per year.
• Clear opportunities for growth and career advancement.
• Comprehensive training to develop industry knowledge and skills.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• Supportive and collaborative team environment.