Job Summary

We are seeking a Junior Billing and Account Collector to join our team! As a Billing and Account Collector, you will be in charge of billing for our tennis club. This includes monitoring monthly payments, speaking with our clients, following up on payments and tracking client appointments as well as making phone calls or sending emails to customers. The position will also require customer service and administrative assistance responsibilities. You will also be maintaining records of communications with customers and processing incoming payments.. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

Contact customers to discuss their accounts and any balances due.

Manage monthly invoicing ensuring company guidelines and procedures are followed.

Maintain client relationships

Administrative assistant responsibilities to the Direct of the Tennis Club.

Maintain excellent records of customer interactions

Process incoming payments and billing

Qualifications

Excellent customer service skills

Excellent communication skills

The ability to work well in a fast-paced environment

Familiarity with computer programs including QuickBooks.