Job Description

Are you ready to take the next step in your career and lead a dynamic team in the heart of Brooklyn? We're seeking an enthusiastic and detail-oriented Junior Branch Manager to join our growing organization. As a Junior Branch Manager, you'll play a crucial role in developing our team members and ensuring we provide first-class customer service while driving profitability. Hiring Junior Branch Manager with an annual salary of $52,160 plus an annual bonus of $32,775. Additionally, the role includes a company car."

• Lead and motivate a team to meet daily responsibilities and performance standards
• Train and develop new hires, providing them with the necessary tools and information for success
• Set goals, provide motivation, and follow up to ensure team objectives are met
• Facilitate effective communication among team members and across departments
• Meet and exceed departmental objectives, including conversion targets and lead generation
• Foster a sense of ownership within employees and resolve any issues that arise
• Communicate the company's purpose, core values, and vision to employees
• Manage employee schedules to ensure proper coverage and efficiency
• Continuously seek new ways to increase sales opportunities
• Participate actively in weekly and monthly meetings
• Document and track team member performance, ensuring they meet or exceed targets
• Collaborate with other departments to improve overall branch operations
• Assist in implementing new policies and procedures to enhance branch efficiency

Qualifications

• 1-2 years of work experience in sales and customer service
• Strong knowledge of customer care techniques and processes
• Bachelor's degree in Business Administration or related field (preferred)
• Valid driver's license with a clean driving record (must be at least {AGE} old)
• Excellent coaching and motivational skills
• Strong supervisory and communication abilities
• Exceptional interpersonal and relationship-building skills
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Basic financial management skills
• Strong organizational skills with the ability to multi-task
• Ability to manage stressful situations while maintaining excellent customer service
• Flexibility to work 40 hours per week, including day and/or evening hours
• Willingness to travel (5-10% of the time)
• Authorization to work in the United States
• Ability to communicate in multiple languages is a plus

Additional Information

About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!