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Junior Branch Manager

SIXT USA

Junior Branch Manager

Boston, MA
Full Time
Paid
  • Responsibilities

    Job Description

    Are you ready to take your career to the next level in branch management? We're excited to offer an outstanding opportunity for a Junior Branch Manager to join our dynamic team in Boston, United States. As a Junior Branch Manager, you'll play a crucial role in driving our branch's success, leading a dedicated team, and ensuring exceptional customer service. Salary $50,400 Plus bonus annually $32,775
    (paid monthly) and company car.

    • Oversee daily branch operations, including staff management, customer service, and financial performance
    • Lead and mentor a team of sales and customer service representatives, fostering a collaborative and motivational work environment
    • Develop and implement strategies to meet and exceed sales targets and key performance indicators
    • Manage inventory and maintain accurate records of branch assets
    • Ensure compliance with company policies, procedures, and relevant regulations
    • Handle customer inquiries, resolve complex issues, and maintain high levels of customer satisfaction
    • Collaborate with regional managers to optimize branch processes and improve overall efficiency
    • Analyze branch performance data and prepare detailed reports for upper management
    • Participate in local marketing initiatives to increase brand awareness and attract new customers
    • Maintain a clean, organized, and professional branch environment
  • Qualifications

    Qualifications

    • Bachelor's degree preferred, or equivalent combination of education and experience
    • Minimum of 2 years of experience in sales and customer service
    • At least 2 years of supervisory experience, demonstrating strong leadership skills
    • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with team members and customers
    • Proven track record of meeting and exceeding sales targets and performance goals
    • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
    • Proficiency in Microsoft Office Suite and basic financial management skills
    • Exceptional problem-solving abilities and attention to detail
    • Valid driver's license with a clean driving record
    • Flexibility to work 40+ hours per week, including day and evening shifts as needed
    • Must be at least {AGE} old and authorized to work in the United States
    • Enthusiasm for delivering outstanding customer experiences and driving team success

    Additional Information

    About the department:
    As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

    About us:
    We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!