A "Junior IT" job description typically outlines an entry-level position within an IT department, responsible for providing basic technical support to users by troubleshooting hardware and software issues, managing user accounts, installing software, assisting with network maintenance, and documenting processes, while learning more complex IT tasks under the guidance of senior team members.

Key responsibilities of a Junior IT role might include:

Helpdesk support: Answering user queries regarding computer issues, troubleshooting basic software and hardware problems via phone, email, or in person.

Hardware management: Installing, configuring, and maintaining computer hardware like desktops, laptops, printers, and peripherals.

Software installation and updates: Installing and updating standard software applications on user devices.

Account management: Creating and managing user accounts on company systems, including password resets.

Network troubleshooting: Identifying and resolving basic network connectivity issues.

System monitoring: Monitoring system performance and identifying potential issues.

Data backup and recovery: Assisting with data backup processes and performing basic data recovery procedures.

Documentation: Creating and maintaining user guides and internal IT documentation.

Onboarding and offboarding: Setting up new employee accounts and devices, and deactivating accounts for departing employees.

Vendor management: Coordinating with external IT vendors for hardware and software support

Required skills for a Junior IT role:

Basic understanding of computer hardware and software

Familiarity with operating systems like Windows and macOS

Knowledge of networking concepts (LAN, Wi-Fi)

Troubleshooting skills

Excellent customer service and communication skills

Ability to learn new technologies quickly

Attention to detail and ability to follow procedures

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.