Manifest Solutions is currently seeking a Junior Sales Support Specialist for a position in Columbus, OH.
- Assist in the preparation and processing of sales orders, quotations, contracts, and other sales documentation.
- Maintain accurate records in the CRM system, ensuring all customer interactions, orders, and follow-ups are logged.
- Support sales reps in partnership with other members of the sales support team
- Submit pricing requests and relay information to proper member of sales team.
- Learn and use in-house technology to submit electric usage requests and evaluate historical usage and intervals.
- Assist with submission of IT requests on behalf of the sales team and follow up to ensure completion.
- Submit production support requests and perform status checks on those requests
- Assist sales team with support requests, which include but are not limited to: emailing customer contracts, mailing marketing materials, researching current contract price, and electronically filing important customer documents and paperwork.
- Identify recommendations for process efficiency based on issues raised by sales team.
- Stay updated on product offerings, pricing, and promotions to assist the sales team and customers effectively.
- Perform other duties as assigned.
Basic Qualifications
- High School Diploma or GED required. Bachelor's degree preferred.
- 0 to 2 years applicable experience.
- Experience in and knowledge of energy industry is desirable.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Proficiency in CRM.
- Working knowledge of Microsoft Excel with the ability to write formulas & create pivot tables.
- Ability to read and interpret general business and technical documents.
- Present information clearly and effectively, responding to questions from sales and billing.
- Ability to interact with all levels of the organization.
- High-energy, drive and ambition, acts with a sense of urgency.
- Excellent communication skills, written, verbal, listening, articulate with ability to explain/interpret complex issues clearly, mindful of audience.
- Consultative and collaborative work-style in working with potential/current customers and internal departments/colleagues.
- Well-organized, with ability to prioritize, plan proactively, manage conflicting priorities.
- Comfortable in a dynamic, fast-paced environment.
- Enthusiastic learner, eager to meet challenges and quickly assimilate new concepts.
- Displays confidence in ability and performance on subject and role, exudes subject matter expertise.
- Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions.