Job Description
What We’re Looking For
- A driven, passionate leader who thrives in fast-paced, multi-location environments
- 3–5 years of retail, grocery, or hospitality management experience preferred
- Highly organized and detail-oriented with a proactive mindset
- Proven ability to motivate teams, drive results, and create memorable customer experiences
- Confident decision-maker with a strong sense of ownership and accountability
Multi- Store Leadership & Operations
- Oversee daily operations of two Kansas City-area retail locations, ensuring brand consistency, operational excellence, and outstanding service
- Lead, manage, and hold team members accountable (LMA) to performance expectations and company values
- Hire, train, and develop high-performing retail staff; oversee onboarding, performance reviews, and corrective action as needed
- Optimize labor cost efficiency through thoughtful scheduling, payroll oversight, and timecard approvals
- Maintain accurate inventory counts at each location and coordinate cross-store transfers as needed
- Collaborate with the Distribution and Meatworks teams to manage inventory orders and delivery logistics
- Ensure stores are well-stocked, visually appealing, and operating efficiently
Customer Success & Concierge Service
- Cultivate an elevated and personalized customer experience for both first-time visitors and loyal clientele
- Build relationships with top customers through proactive communication, personalized recommendations, and thoughtful follow-ups
- Act as a customer concierge, ensuring top-tier clients feel valued and informed about new product offerings, promotions, and events
Sales, Marketing & Community Engagement
- Drive in-store sales through team training, local promotions, and sampling initiatives
- Collaborate with corporate marketing to align on messaging and in-store materials
- Lead local marketing efforts including social media engagement, email campaigns, direct marketing, and community outreach
- Execute in-store events, tastings, farmer’s markets, and seasonal promotions to drive traffic and build brand awareness
- Serve as the face of the brand at local events, developing partnerships and relationships within the Kansas City community
Financial & Business Accountability
- Own the P&L for your market; monitor sales performance, labor costs, and inventory efficiency
- Analyze KPIs and implement strategies to meet or exceed financial goals
Forecast sales trends and collaborate on budgeting and promotional planning