Are you tired of working for an hourly wage with limited opportunity? If you like to help people, have a positive attitude, enjoy bringing your 'A' game and competitive spirit to your job and career this is the opportunity you have been looking for.
Frontline Asset Strategies is a national collection and call center partner with strategically aimed compliance-based, consumer-focused specialists. We deliver great customer service, enjoy working together, and overachieving in a team-based environment. We understand what it takes to be successful and believe in a work-life balance.
We are looking for and train career-oriented individuals. Our Collection Representatives deliver outstanding customer service resolving past due accounts. We work in a fun, fast-paced, competitive call center environment with unlimited earning potential and career advancement.
PAID TRAINING PROVIDES YOU THE TOOLS TO SUCCEED.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide exceptional service, helping consumers through the collection process.
- Negotiate repayment assisting consumers on best possible arrangement.
- Meet or exceed production tasks following company policy and procedures.
- Meet or exceed key performance indicators, quality, and compliance standards.
- Search and locate consumers via company approved skip-tracing methods and tools.
- Follow company policies and procedures, participate in team meeting and activities.
- Be on time and work assigned schedule of 40 hours/week.
- Reinforce a workplace culture of positivity, inclusion, cooperation, and respect.
- Embrace and promote our company mission and core values.
- Other related duties as assigned.
WE OFFER OUR COLLECTION REPRESENTATIVES:
- $14.00-$16.50 Hourly PLUS Commissions!
- Full benefits including health, dental & vision insurance, PTO (Paid Time Off), paid holidays and 401K with company match
- Paid training with ongoing learning opportunities
- Fun, safe, casual work environment - JEANS ARE OK!
- Full time schedule
Required Skills
- High school diploma or equivalent
- Ability to perform basic mathematical calculations
- Ability to type at least 25 words per minute with 90% accuracy
- Available to work 40 hours per week, including some evening and weekend hours
- Basic internet, computer and telephone skills
- Strong communication, attention to detail, negotiation and problem-solving skills desired
CRIMINAL BACKGROUND CHECK REQUIRED
FRONTLINE ASSET STRATEGIES IS AN EQUAL OPPORTUNITY EMPLOYER.
Required Experience