Kids Club Associate (KCA) – Job Description & Requirements

Overview

The Kids Club Associate is the one of our most important positions in the gym. The KCA is the person entrusted to care for a member or guests children while they remain onsite to workout. Greeting members and guests with a positive and friendly attitude as they check in the children is paramount. The KCA must ensure the parent feels comfortable leaving their children in the Kid’s Club and that they will be looked after appropriately and most importantly be in a safe environment. We want them to know we are happy their children are there and we are happy to see them. The KCA is responsible for quickly and efficiently checking in the children so the parent can get to their workout, class, etc. in a timely manner. Top notch customer service is key for the KCA as well as extreme caring for all children is a must, as anything less is unacceptable. The KCA is responsible for many tasks and duties inside the Kid’s Club. A list of those duties, responsibilities and expectations is provided and the KCA is he/she is accountable to them.

Duties:

Meet & greet anyone who enters the Kid’s Club quickly and professionally with a friendly attitude and a smile.

Immediately approach any member and their children so that you can quickly and efficiently assist them with whatever it is they need.

It is important to get each child checked in and checked out of the Kids Club, following the strict check in/check out guidelines and procedures. This ensures a sage and smooth check in / check out.

Watching all kids and ensuring their safety, fun and education during their visit.

Ensuring all World Gym policies and procedures are adhered to and that members and fellow staff members are adhering to all policies and procedures as well...

Candidate Requirements:

This highly motivated, detail-oriented individual should possess excellent customer service skills and the ability to communicate effectively with both members, guests and staff.

This candidate should have a passion for working with children and the experience that goes along with it.

This candidate should have a passion for fitness and helping see others achieve their fitness goals.

Must be able to learn policies and procedures quickly and follow instructions...

The ability to work in a fast paced, high volume environment and the ability to multi task is a must.

Basic math & verbal skills, as well as a customer service focus is required.

Computer skills and efficient typing ability required.

Reporting

This position reports directly to the Assistant Manager (AM) and secondarily to the General Manger (GM).

Education

High School Diploma and / or some college preferred. Experience working with Children in s formal capacity recommended.

Certifications

Current CPR, Infant CPR & AED Certification is preferred.

FREE $75 dollar a month membership with 2 shifts per week, and free kids club unlimited. Day and Night shifts both available. Mamas may bring their kiddos to work:)