Compassionate care, uncompromising service and clinical excellence – that’s what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
The HUMAN RESOURCES BENEFITS COORDINATOR is responsible for administering the day-to-day operations of group benefit programs (group health, dental, vision, life and disability plans, flexible spending plan, 401(k) plan). Provide general administrative support for on-going and special Benefits related projects and serves as primary backup for benefits team members.
- Ensures new employees are provided with benefits enrollment materials to include, answering questions and assisting with the enrollment process
- Assist employees to help resolve insurance issues with insurance providers and other benefits administrators
- Ensures the accuracy of all benefits enrollment information in the HRIS platform in order to provide vendors with accurate information by conducting ongoing audit processes
- Reviews and approves benefits enrollment forms for new enrollments, Qualifying Life Events and other status changes
- Monitors and responds to incoming requests through the HR ticketing system while meeting Service Level Agreement requirements, to also include responding to requests via email and phone in a timely manner
- Maintains data in HRIS system in order to meet ACA requirements
- Respond timely to eligibility questions from third party vendors
- Maintains accurate employee information in HRIS
- Ensures escalated employee benefits or systems issues are expedited to management for resolution
- Participates in administrative staff, committees, and special projects, and seeks additional responsibilities.
- Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation.
- Maintains compliance with federal and state regulations concerning employment.
- Performs other related duties as required and assigned
- Consistently promotes the company’s core values.
- Completes required annual training.
HR-RELATED FUNCTIONS:
- Prepares, collects, and organizes employee data for internal and external reporting purposes, assessments, surveys, and plan audits and renewals.
- Assists in the development and distribution of benefit training and support material, to include, but not limited to, orientations, open enrollment, summary plan descriptions.
Required Skills
SPECIALIZED KNOWLEDGE/SKILLS:
- Familiarity with employee benefit design, rules, and regulations
- Ability to work with confidential information
- Well-organized and confident to work independently, but will be a team player
- Detail and deadline-oriented with the ability to prioritize and multi-task
- Flexible and responsive to changing business needs
- Very comfortable working with multiple online and computer applications
- Good communication skills
- Ability to create and follow written processes
EDUCATION/EXPERIENCE:
- Associates degree required
- Minimum of 3-5 years of experience within an HR Benefits environment, supporting 5,000+ employees
- Minimum of 3 years of data processing
TRAINING/EQUIPMENT:
- Intermediate to advanced Excel skills with the ability to handle large amounts of data
- Proficient PowerPoint skills
- Proficient Word skills
- Experience working with HRIS and Benefits systems
- Experience with Ceridian Dayforce and/or SAP preferred
Required Experience
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