Job Description

We are a call center based in Brooklyn, New York that supports government and other clients with their customer service programs. We have been in business for over 25 years and have approximately 500 employees actively working on many different client programs. We are currently looking for individuals that are interested in Customer Service Representative roles. In this position you will be:

• Handling inbound and outbound calls • Maintaining a professional demeanor with all customers providing services with courtesy and patience • Providing accurate information in a timely, professional and courteous format. (Please note this is a customer service position and not a sales or telemarketing position.)

• Bilingual Positions are also available (English-Spanish) PAID TRAINING is provided all programs. There are long term opportunities including promotion into other positions as we promote from with-in. MUST HAVE: Strong communication skills both verbal and written Good listening skills A clear speaking voice Sound understanding of computer navigation Ability to accurately record information / enter data in a computer application HOURS : The call center is operational all seven days a week. Work schedule may include at least one weekend day. Evening and Overnight Hours available. RATE OF PAY: • $15.00Plus / hour Some positions offer shift and language differential Our facility is conveniently located inside the Brooklyn Army Terminal in Sunset Park. We are walking distance from the N and R lines as well as the B9, B11, and B37 lines. We are also centrally located to the BQE and Belt Parkway as well as the NYC ferry stopping at Sunset Park Brooklyn.

Company Description

King TeleServices LLC (KTS) is a leading omnichannel contact center service provider. King has been serving enterprise and municipal customers for over twenty-five years. King TeleServices is committed to providing its clients with the best contact center services available. Our unique combination of capabilities, technology and experience will provide you with the optimal experience and results.