Kitchen Manager

Chick-fil-A Hot Springs

Kitchen Manager

Hot Springs, AR
Full Time
Paid
  • Responsibilities

    At Chick-fil-A, serving in our team is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Hot Springs Chick-fil-A is where your work matters! Come join a team that cares about your future and will help make you a better, more valuable version of yourself!

    Role Summary The kitchen is truly the heart of where our customer impact begins. As the kitchen manager you will lead the Heart of House (Kitchen) team in pursuit of operational and financial managment excellence. Specifically this role is a leader and critical component in ensuring that Hot Springs Chick-fil-A is successful in the following areas:

    Food Safety

    Financial Stewardship management through Food Cost, Labor Cost and Repairs & Maint.

    Quarterly and Yearly Performance Planning

    Heart of House Staffing and Operations

    Leadership and People Development of Heart of House Team

    Organizational Purpose and Service Model compliance throughout all areas of oversight.

    General Responsibilities:

    Cultivate restaurant culture of growth minded team members and leaders, stewardship, excitement and generosity.

    Inject our purpose into training, ongoing development, communications and everyday operations.

    Maintain vision alignment with the Owner/Operator.

    Ensure Financial Management Systems are in place throughout the restaurant

    Create a center of excellence for area of responsibility by creating, leading, and implementing systems that will be the standard for innovation and high performance teams throughout Chick-fil-A.

    Manage and improve current kitchen team system for all schedule and shift changes among Heart of House Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.

    Perform accountability measures for actions that do not meet CFA standards and execute discipline documentation for all team members who fail to meet expectations.

    Working with Director Team througout the hiring process by completing resume screening, interviews and reference checks as necessary.

    Invest in assistant manager leadership development and operational performance.

    Follow all Chick-fil-A standards and procedures. Ensure and coach Team Members/Leaders to consistently follow all Chick-fil-A processes and procedures.

    Skills:

    Strategic thinker, Goal-oriented, Tech-savvy

    Great communicator both in handling difficult situations and a diverse team.

    Mature, dependable and results-oriented

    Very detailed oriented & keenly observant

    Professional marketing or communications experience

    Maintains a number of business and professional community contacts

    Self-starter, creative and flexible

    Ability to work well with the public/network

    Good business sense, achiever

    Good written/verbal communicator

    Strong project/time management skills

    Unquestionable integrity and represents Chick-fil-A well

    Passionate about building relationships with clients

    Able to work well independently and in a team environment

    Servant spirit with strong sense of stewardship

    Skilled in time management

    Self-Directed and highly organized

    Preferred qualifications:

    Associates or Culinary Degree

    1-3 Years Kitchen Leadership Experience

    This is a full time position.