At Chick-fil-A, serving in our team is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Hot Springs Chick-fil-A is where your work matters! Come join a team that cares about your future and will help make you a better, more valuable version of yourself!
Role Summary The kitchen is truly the heart of where our customer impact begins. As the kitchen manager you will lead the Heart of House (Kitchen) team in pursuit of operational and financial managment excellence. Specifically this role is a leader and critical component in ensuring that Hot Springs Chick-fil-A is successful in the following areas:
Food Safety
Financial Stewardship management through Food Cost, Labor Cost and Repairs & Maint.
Quarterly and Yearly Performance Planning
Heart of House Staffing and Operations
Leadership and People Development of Heart of House Team
Organizational Purpose and Service Model compliance throughout all areas of oversight.
General Responsibilities:
Cultivate restaurant culture of growth minded team members and leaders, stewardship, excitement and generosity.
Inject our purpose into training, ongoing development, communications and everyday operations.
Maintain vision alignment with the Owner/Operator.
Ensure Financial Management Systems are in place throughout the restaurant
Create a center of excellence for area of responsibility by creating, leading, and implementing systems that will be the standard for innovation and high performance teams throughout Chick-fil-A.
Manage and improve current kitchen team system for all schedule and shift changes among Heart of House Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.
Perform accountability measures for actions that do not meet CFA standards and execute discipline documentation for all team members who fail to meet expectations.
Working with Director Team througout the hiring process by completing resume screening, interviews and reference checks as necessary.
Invest in assistant manager leadership development and operational performance.
Follow all Chick-fil-A standards and procedures. Ensure and coach Team Members/Leaders to consistently follow all Chick-fil-A processes and procedures.
Skills:
Strategic thinker, Goal-oriented, Tech-savvy
Great communicator both in handling difficult situations and a diverse team.
Mature, dependable and results-oriented
Very detailed oriented & keenly observant
Professional marketing or communications experience
Maintains a number of business and professional community contacts
Self-starter, creative and flexible
Ability to work well with the public/network
Good business sense, achiever
Good written/verbal communicator
Strong project/time management skills
Unquestionable integrity and represents Chick-fil-A well
Passionate about building relationships with clients
Able to work well independently and in a team environment
Servant spirit with strong sense of stewardship
Skilled in time management
Self-Directed and highly organized
Preferred qualifications:
Associates or Culinary Degree
1-3 Years Kitchen Leadership Experience
This is a full time position.