Under the general supervision of the Director, the Office Specialist assists in operational support to the Quality Management department.
Required Skills
- Proficient use of Microsoft Office, Excel, Word, Access, Power Point, and Lotus Notes.
- Strong understanding of Healthcare Quality to include Patient Safety, Joint Commission and Performance Improvement processes.
- Proficient in the use of databases and generation of reports.
- Strong verbal and written communication skills.
- Proficient of English grammar, punctuation and spelling. Ability to read and comprehend English in order to follow written and oral instructions and safety precautions.
- Knowledge of supplies, equipment ordering and inventory control.
- Excellent customer service skills.
- Typing speed 40 wpm.
- Bilingual English/Spanish preferred.
Required Experience
Work Experience
Three years administrative support experience in a hospital setting to include quality management. Experience in Root Cause Analysis concept and logistics.
Education and Training
High School graduate or equivalent.