L3 MSP Engineer

Encore Strategic

L3 MSP Engineer

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Do you want to work for a growing MSP with a variety of clients and technologies daily? Are you looking for a tight, establish team with room for growth? Midnight Blue is looking for a Level 3 MSP Engineer who will manage client networks, resolve technical incidents, and provide great customer service. This is an on-site opportunity in Pittsburgh, PA.

    We’ll Provide:

    • Robust benefits package including healthcare, dental, vision, and 401k
    • Salary range of $95,000-$105,000, along with tuition reimbursement and professional development assistance
    • Hybrid work opportunities after training
    • Opportunities for continued growth supported by mature processes and sales engine
    • Strong core values to uphold our company standards

    What you’ll do:

    • Problem solve and work on varied technologies on a daily basis
    • Set up, configure, and troubleshoot servers, computers, and networking equipment
    • Be a top-level escalation point to solve or provide guidance on complex troubleshooting tasks
    • Sales Engineering – Network and security recommendations and scoping
    • Provide root cause analysis and recommendations for solutions to ongoing issues
    • Create documentation and provide feedback on existing documentation
    • Work in a flexible and collaborative manner

    Skills you’ll need:

    • Proficiency in networking concepts and protocols (TCP/IP, DNS, DHCP, VPN)
    • Familiarity with cloud platforms and services (AWS, Azure, Google Cloud)
    • Experience in migrating on-premises infrastructure to the cloud and integrating cloud services with existing systems
    • Understanding of hybrid cloud architectures and best practices for cloud security and compliance
    • Understanding of cybersecurity principles and best practices
    • Knowledge of database management systems (e.g., MySQL, SQL Server)
    • Experience in configuring and managing various server roles, such as Active Directory, DNS, DHCP, and file services
    • Familiarity with endpoint security solutions EDR tools, and MDM platforms
    • Skills in implementing and managing network security measures, including firewalls, IDS/IPS, and VPN technologies

    Next Steps:

    • Quick apply with your resume here
      Or
    • Get a head start on our application and aptitude testing process here:
      https://www.ondemandassessment.com/link/index/JB-XMNOO5RKZ?u=1110981 
  • Compensation
    $95,000-$105,000 per year