LPN/RN Pediatric Nurse / Phone Triage Job Posting

Crown Colony Pediatrics is seeking a dedicated Full-time (LPN) License Practical Nurse or Registered Nurse (RN) to join our dynamic, team – focused pediatric office to work primarily as s Phone Triage Nurse while also providing direct patient care on the floor. The LPN or RN will play a crucial role in our clinical team, providing essential phone triage and direct patient care support and care coordination for our young patients and their families.

The successful candidate must have prior high level pediatric clinical advice, medication dosing experience, display competency and good judgement. Must be flexible and adaptable to changing tasks. Excellent communication skills demonstrated by the ability to work well under pressure, multi-task, communicate clearly, written and oral, to patients, insurance companies, pharmacies, physicians, and staff whilst maintaining patient confidentiality and always demonstrate a high level of professionalism.

We offer a competitive wage, negotiable based on experience, with paid time off. Our generous compensation package includes employer paid medical and dental coverage, short term- long term and life insurance.

Nurse Triage Duties include, but not limited to:

Triage patient portal messages for patient inquiries and provide appropriate timely advice following Barton Schmidt Telephone advice protocols, other clinical advice and teaching of treatment therapies as instructed

Monitor and manage patient portal refill requests, labs and other in baskets

Document patient calls, and other inquiries accurately and within a timely manner

Obtain/receive STAT results and forward to ordering physician

Notify parent/patient of test results (lab values, radiology reports etc.)

Schedule/cancel tests/procedures, and specialty appointments as ordered by physician

Review lab & radiology results and forward findings to on-call physician

Correspond with Massachusetts Department of Children and Families and document all such correspondence

Direct patient care including but are not limited to:

Stocking, preparing, and cleaning exam rooms, rooming patients, taking appropriate vital signs (including rectal/temporal temperature, height, weight, blood pressure) and performing vision and hearing screenings

Draws and collects blood samples from patients through venous draws, finger sticks or heel sticks as back

Performing in-house CLIA-waived testing procedures for strep throat, COVID, flu and processing urine samples

Using proper techniques and procedures for hazardous waste disposal, universal precautions and body mechanics

Monitoring, ordering and stocking supplies under the direction of the Nurse Supervisor

Maintaining medical equipment and office equipment

Other clinical duties as assigned

Skills/Abilities/Competencies Required:

A minimum of 1 year of pediatric triage nursing experience is REQUIRED.

Proficiency in pharmacology & medication dosing administration

Current Massachusetts license to practice as a registered or practical nurse

Current CPR Certification

Comply with all local, state and federal privacy and confidentiality rules and regulations

Demonstrated good judgement using critical thinking, organizational, and analytical skills.

Ability to follow written and oral instructions

Compassionate and caring manner with patients and families

Excellent communication skills; written, verbal, auditory and technical

Ability to adapt to physician preferences and use various resources.

Works independently in a high stress environment and work effectively under time pressure

Broad-based knowledge of general nursing practices.

Strong multi-tasking skills in a fast-paced environment with the ability to prioritize tasks in a busy environment

Team player with flexibility in daily tasks.

Professional tone and phone etiquette and ability to interact professionally with others.

Proficiency in using computer programs; experience with EPIC is preferred.

Schedule:

Monday to Friday, to include evening Shift and Rotating Saturday’s

Job Type: Full-time

Benefits

Competitive Salary with Shift Differential

401(k) w/matching

Dental, Health, Vision, LTD, STD & Life Insurance

Paid time off

1 hr paid lunch

Free On Site Parking