THE LENDING COMPLIANCE MANAGER IS RESPONSIBLE FOR SUPPORTING WPCU’S COMPLIANCE PROGRAM DAILY ACTIVITIES ENSURING THAT CREDIT UNION ACTIVITIES COMPLY AT ALL TIMES WITH APPROPRIATE LAWS AND REGULATIONS. ENSURES THAT ALL REQUIRED LENDING- RELATED COMPLIANCE POLICIES ARE IN FORCE AND REVIEWED PERIODICALLY FOR ADEQUATENESS. DIRECTS AND COORDINATES PROCEDURAL UPDATES RELATED TO COMPLIANCE ISSUES, PARTICIPATES IN BUSINESS LINE PROJECTS AND MEETINGS TO PROVIDE COMPLIANCE SUPPORT, MANAGES LENDING-RELATED COMPLIANCE ISSUES, RESPONDS TO COMPLIANCE QUESTIONS.
- Researches regulatory issues, responds to compliance questions from WPCU partners, and provides guidance to the business lines through the use of regulatory reference materials, regulatory agencies, and professional associations and organizations as appropriate (25%)
- Ensure assigned business lines are operating efficiently and reliably, are in compliance with applicable lending laws, regulations, and rules, and have appropriate operating controls to mitigate risk. Assists the business lines with developing and revising compliance-related practices, procedures and controls where needed. (25%)
- Maintain a strong working knowledge of all lending-related regulatory compliance laws, regulations, regulatory guidance, and industry best practices by reviewing industry publications, receiving compliance training, and networking with professional advisors, experts and peers. (10%)
- Coordinates the lending aspects of the compliance program that ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Identifies and reports compliance issues and gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. Work with business line partners to remedy and track identified issues to resolution. (10%)
- Reviews product and service disclosures and advertising materials for compliance with applicable rules. (5%)
- Assist with member complaints as needed (5%)
- Assist with analyzing new laws and regulations, developing industry and compliance trends, and emerging compliance risks, and provide recommended changes to policies, procedures or business line controls (5%)
- Participates in the oversight of regulatory compliance audits and/or examinations: (5%)
- Submits periodic compliance performance reports to management, as needed. (5%)
- Helps to develop, coordinate and facilitate training programs, sessions, and seminars to educate business line partners about compliance requirements and procedures. Provides and/or assists with assigning Compliance training to managers and employees as needed (5%)
Required Skills
The Lending Compliance Manager has comprehensive and expert knowledge of compliance laws and regulations, federal and state credit union regulations, industry practices and lending products. The following are also preferred:
- A Bachelor’s degree in a business discipline;
- At least 8+ years’ experience in a depository financial institution with at least 6 years’ experience in a compliance role;
- Previous experience with fair lending principles;
- Ability to think intuitively and strategically so that the department is enabled to anticipate, plan, and effectively execute to mitigate compliance risk.
- Highly developed managerial, communications, analytical, organizational, and strategic planning skills. Ability to take decisive action.
- Must be able to evaluate and solve problems from multiple perspectives.
- Previous experience leading a team or previous management experience preferred;
- Excellent written and verbal communication skills; and
- CRCM certification or equivalent preferred.
Required Experience