Job Description

The LSG Group is the world’s leading provider of end-to-end on-board products and services. These include catering, on-board retail and entertainment, on-board equipment and logistics, consulting and lounge services. The company’s dedication to culinary excellence and expertise in logistics has led to its successful entry into adjacent markets like convenience retail and train services. Its catering activities are marketed under the “LSG Sky Chefs” brand name, through which it delivers 628 million meals a year and is present at 209 airports across the globe. In 2016, the companies belonging to the LSG Group achieved consolidated revenues of € 3.2 billion. www.lsg-group.com

LSG Sky Chefs is looking for people who are interested in working for a fast-paced industry leader that have strong work ethics & take pride in who they are & the work that they produce. LSG Sky Chefs is a company that values their social responsibility in how they treat their employees and the environment. We offer affordable benefits (medical, dental, vision, STD, LTD, 401K & Life Insurance) & we provide free lunch & snacks to our employees.

ROLE PURPOSE STATEMENT: Leadership position at CSC (Customer Service Center); responsible for the administration and management of Human Resources policies and procedures and the Master National Agreement; ensures compliance with federal and state employment laws; handles employee relations issues for CSC employees.

BUSINESS STRATEGY, POLICIES, AND TOOLS

•  Ensure compliance with the policies provided by region and Corporate

HUMAN RESOURCE MANAGEMENT

• Responsible for the implementation of human resources policies and programs for union and non-union employees in Customer Service Center (CSC).
• Locally administer and interpret Master National Agreement (MNA); administer MNA grievance procedures
• Provides advice and counsel to operational management regarding human resources practices, policy and employment laws; active member of CSC senior leadership team.
• Responsible for supporting employees regarding employee relations issues.
• Develop and monitor recruitment budget at CSC level.
• Utilize understanding of Manpower planning process to appropriately develop Recruitment Plan for CSC
• Coordinate with External Recruitment resources to fill openings at all levels of the CSC
• Partner with Operations in execution Development programs for CSC employees
• Manage Start to Finish On-Boarding Process for all new hires –to include background checks
• Pre-hire screenings and Orientation Process
• Participate in CSC safety programs and worker’s compensation claims ensuring company conformance to applicable laws and regulations. Completes OSHA required reporting.
• Manage unemployment claims

PROJECT MANAGEMENT

• Assist with the administration of field training programs such as employment laws/regulations, supervisor training, safety, etc.
• Lead and/or participate in Headquarters (HDQ) initiated ad-hoc projects
• Support Field HR personnel with CSC business start-ups and changes or reduction activities

LEADERSHIP

• Ensure area of responsibility is properly organized, staffed and directed
• Plan, implement and control the cost and budget in area of responsibility; initiate and steer corrective actions in case of deviations

KNOWLEDGE, SKILLS AND EXPERIENCE

• Bachelor’s degree in business, human resources or related field preferred
• In addition, minimum seven years of Human Resource generalist experience with a minimum of two years involvement with labor unions
• Supervisor and/or management experience strongly preferred
• Strong analytical, organizational and problem-solving skills
• Able to effectively communicate at all levels in the organization both oral and written
• Practical knowledge of federal and state employment laws and their applicability in the workplace.
• Team-oriented individual with strong leadership ability
• PHR or SPHR preferred
• Ability to travel up to 20% of the time

Company Description

Apply in person! Mon-Fri 8am-3pm 3555 S. 28th St Phx AZ 85040