Job Description

CUSTOMER SERVICE – INBOUND FINANCIAL SERVICES CENTER - ELGIN AND NAPERVILLE, IL LOCATIONS – 2ND SHIFT SCHEDULES – ONE WEEKEND DAY REQUIRED! SHIFT DIFFERENTIALS OF +$2-$5 AN HOUR!

FOR IMMEDIATE CONSIDERATION APPLY DIRECTLY AT WWW.MYLSICAREERS.COM

YOUR NEW ROLE:

In this exciting, fast-paced position, YOU WILL BE RESPONSIBLE FOR PROVIDING REMARKABLE SERVICE to customers on behalf of Credit Unions/Banks nationwide.

You will service FINANCIAL TRANSACTIONS on behalf of credit unions and banks by accessing sensitive information and completing/recording the transaction in multiple systems.

KEY FUNCTIONS INCLUDE: view balances and history for checking/savings and other deposit accounts as well as loan accounts, transfer funds, view and explain why funds are on hold and/or when they will be released, re-order new checks, and provide deposit and general loan rates. Typically, you will answer approximately 10-12 inbound calls per hour.

We provide PAID VIRTUAL TRAINING! NO FINANCIAL SERVICE EXPERIENCE NECESSARY, BUT MUST RESIDE IN ILLINOIS.

WHAT YOU NEED TO SUCCEED:

· Proficient computer skills

· Exceptional attendance record

· Navigate through several windows quickly

· Ability to multitask

· Problem solve

· Professional and upbeat attitude

· Excellent customer service!

WHAT YOU’LL GET IN RETURN – AWESOME BENEFITS!

• Paid Training with career growth opportunities
• Relaxed dress environment EVERYDAY
• Lucrative Shift Differentials
• Paid Time Off
• Year-round employee appreciation and recognition events
• Medical, dental, vision, life and disability insurance
• Volunteer Time Off
• Educational and Employee-Assistance Programs
• Employee Stock Ownership Plan and 401k match
• Chicago Tribune Top Workplace Award
• ESOP Company of the Year

YOUR NEXT STEPS:

APPLY NOW OR CONTACT OUR CAREER SERVICES DEPARTMENT TO LEARN MORE AT 847-844-2530. YOU CAN ALSO SUBMIT AN ONLINE APPLICATION AT WWW.MYLSICAREERS.COM (PREFERRED METHOD).

Company Description

In 1994, three friends, Mark Johnson, Phil Stewart and Rex Johnson shared a vision. They created a new way for financial service companies to Connect People with People. They believed then, as they still do today, that leveraging technology in order to enable conversations, nurtures loyalty. This foundation is the strength which continues to guide who we are, what we believe and how we connect with people. To this day, it drives our passion to deliver flexible solutions and remarkable service for our clients.