Job Description

LTD Commodities, the fastest growing division of Amerimark Interactive, is looking for PERMANENT FULL TIME REPREESNTATIVES - $16 AN HOUR!

THIS POSITION IS NOT REMOTE

WHAT YOU'LL BE DOING:

• Answering inbound calls for customers wanting to buy products seen in our catalogs or online, checking on order status, requesting replacements, handling damages, refunds, assisting with billing inquiries by utilizing different channels including emails and chat
• Engaging customers, making them feel valued and appreciated

MUST HAVES:

• Computer skills required
• Be able to navigate through websites and multiple screens
• Ability to learn computer programs
• Be punctual and have good attendance
• Excellent communication skills/speaking in a professional manner
• Fluent (reading, writing, and speaking) in English with clear enunciation/pronunciation
• Able to actively listen, analyze information properly and make logical decisions
• Attending all training days in full is mandatory (see below)
• Must be able to work holidays, including Black Friday and Cyber Monday (Thanksgiving, Christmas Day and New Year's Day are exceptions)

FULL TIME TRAINING/SCHEDULE REQUIREMENTS:

TRAINING DATES: Monday - Friday, 8:00am to 4:30pm, 11/29/21 - 12/23/21

• Must be able to work between the schedule listed below (2 days off during the week when scheduled to work during weekends) 
• Monday – Sunday, 8:00am – 8:00pm work schedule

 Other Perks/Benefits:

• A benefits package that includes subsidized medical/dental/vision, PTO, and 401(k) with company match, short and long term disability and more!
• Business casual work atmosphere with plenty of opportunities to celebrate together
• 35% discount on orders from our brands and employee purchases perks program
• Safe working environment. We follow the recommended guidelines for COVID-19 by masking up, social distancing and keeping our areas clean

WHO WE ARE:

From our humble beginnings as a family-run mail-order business, we have grown to become a national catalog retailer and multi-channel eCommerce business. For over 50 years, LTD has provided home goods and unique gifts to our customers at tremendous values. We remain a privately held company focused on one premise – exceeding our customers’ expectations.

*CB #ZR

Company Description

We believe everyone has a talent. LTD provides a collaborative and dynamic environment for you to do what you do best. We want difference makers, innovators and thought leaders. From our humble beginnings as a family-run mail-order business, we have grown to become a national catalog retailer and eCommerce business. For over 50 years, LTD has provided home goods and unique gifts to our customers at tremendous values. We remain a privately held company focused on one premise exceeding our customers expectations! If you are looking for an opportunity to wow our customers and contribute to our growth, we invite you to share our vision and shape your future at LTD.