Job Description

Under the direction of the Administrative Coordinator, Director of Auxiliary Programs and the Chief Operating Officer – or other members of school management– the Front Office & Extended Care Support **** individual supports the day-to-day administrative and logistical tasks on the Mission Campus front office and during Extended Care. This individual serves as liaison between students, faculty, staff, parents and the community. This individual is an integral part of campus daily life and serves a front-facing role on campus.

Duties will generally involve managing the front office and desk, including helping in student drop-off, pick-up, breaks when needed, supporting the teaching faculty, functional and facilities needs of the Mission Campus and other duties as may be assigned by the School. The Campus Manager Administrative Support person effectively communicates in oral and written form, establishes and maintains a variety of complex, privileged and sensitive files and records, establishes and maintains cooperative working relationships with contractors, vendors, government regulators and others. This individual is a primary point of contact for the campus and fields Elementary and Middle School queries to the appropriate department/person as needed.

This is a full time role with approximately 20 hours per week dedicated to school day support and 20 hours per week to Extended Care support.

ADMINISTRATIVE DUTIES

• Supports the coordination and organization of day-to-day functions needed for the smooth operations of the office
• Greets visitors and guests on campus ensuring they check in and follow school protocol
• Responds to and routes parent requests and directs inquiries to the appropriate parties
• Supports student drop off and pick up duties whether assigned in advance or stepping in due to last minute absences.
• Coordinates with substitutes and subbing agencies as applicable, works with school faculty to ensure appropriate coverage in each class
• Support the Extended Care program in collaboration with the Director of Auxiliary Programs as needed
• Maintains and Provides assistance to staff including providing various student information, assisting with field trips, completing forms, etc.
• Supervises students sent to the office for disciplinary actions/health reasons
• Performs health-related duties in the absence of the Campus Manager such as: administers first aid to students and staff; dispenses medication according to prescription instructions; notifies parents of ill or injured student
• Supports the Director of Events and Administrative Coordinator in managing school event flow and preparation, assists with arrangements for major school events, including, but not limited to: scheduling/notifying staff and community of events, making arrangements for refreshments and/or catering, completing set-up and clean-up or ensuring it is arranged, overseeing parent volunteers in relation to events, preparing materials with the support of other members of the administration
• Assists in maintaining school office files and data in a variety of databases, including updates to student records as assigned and in collaboration with the Admissions Team and Campus Manager
• May share communications with families as directed by Division Directors, Director of Auxiliary Programs, Dean of Students and / or others as needed
• May support Admissions Department and Campus Manager on special projects as needed, assisting parents with proper completion of forms, events, orients new families and students to the school when needed
• Opens mail and receives packages daily and distributes to staff
• Answers the phone, takes messages as needed
• Supports with the Summer Camp program as needed
• Communicates facilities needs with Facilities Director
• Organizes and restocks office, teachers’ lounge, and coffee supplies
• Ensures that the front office and events closet is kept clean and tidy
• Recommends and implements process changes to drive efficiency
• Effectively communicates and escalates potential issues appropriately
• Performs other related duties and projects and assists office staff as assigned
• Understands and helps facilitate school emergency procedures and safety drills in conjunction with the HR Coordinator and Campus Manager

Qualifications

BASIC SKILLS

• Exceptional personal, organizational and communication skills, adaptability and the ability to prioritize tasks.
• Ability to relate effectively with a diverse community, including staff, students, and parents.
• Demonstrates an ability to work with a wide variety of community groups and organizations.

Integrity, discretion, the ability to maintain all information strictly confidential, and commitment to the mission of La Scuola are a must.

KNOWLEDGE AND ABILITIES

KNOWLEDGE OF:

• Modern office practices, procedures and equipment
• La Scuola’s mission, org chart, operations, policies and objectives
• State Laws, codes, rules and regulations
• Record-keeping techniques, filing systems and information management
• Receptionist and telephone techniques and etiquette
• Correct English usage, grammar, spelling, punctuation and vocabulary
• Oral and written communication skills
• Interpersonal skills using tact, patience and courtesy
• Basic first aid and CPR

ABILITY TO:

• Learn, interpret and explain rules, regulations, policies and procedures
• Quickly learn school emergency procedures; assure the safety and welfare of students and staff including performing health-related duties as assigned
• Operate a computer (MAC and PC) and related software including Microsoft Word, Excel, PowerPoint, Google Docs, ProCare, QuickBooks, inResonance, and email.
• Type at 50 words per minute from clear copy
• Operate a variety of office machines and equipment
• Anticipate, plan and organize work
• Meet schedules and deadlines
• Time management and prioritization skills
• Work independently
• Problem solving and judgment skills
• Be a team player
• Perform duties effectively with many demands on time and constant interruptions
• Effectively communicate in oral and written form
• Establish and maintain a variety of complex, privileged and sensitive files and records
• Make arithmetical calculations with speed and accuracy
• Understand and carry out oral and written directions
• Maintain confidentiality with discretion
• Establish and maintain cooperative working relationships

Additional Information

Must be authorized to work in the U.S. La Scuola may be able to offer a teachers exchange visa for teachers with a BA in elementary education/teaching credentials in their country of origin AND a minimum of two years of teaching experience.

Prior to beginning work and as a condition of employment in order to comply with the law, all employees must provide documentation to prove eligibility to work in the United States. In addition, the final candidate will need to pass Criminal Justice Department and Federal Bureau of Investigation Fingerprint Clearance, a physical exam, and provide a recent copy of a negative TB test/assessment and other immunization records.

Benefits
Position receives excellent benefits, including medical, vision and dental coverage. The school also offers group life insurance, employer-matched retirement, long-term disability insurance and commuter benefits for full time employees. Other fringe benefits include PTO, paid holidays, daily warm lunch and outstanding professional development.

Estimated hourly rate: $24 - $26 / hour depending on credentials, qualifications and experience.

To be considered for the position, please apply here with your resume, a cover letter explaining your interest in the position and three professional references, including from your most recent supervisor(s).

To learn more, visit www.lascuolasf.org

Non-Discrimination Policy

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at La Scuola will be based on merit, qualifications and abilities. La Scuola does not discriminate on the basis of race, color, religion, sex, national origin, age, ancestry, citizenship, sexual orientation, gender identity, pregnancy, childbirth or related medical condition, marital status, veteran status, physical or mental disability (actual or perceived), medical condition, genetic characteristics, political affiliation or any other characteristic protected by state, federal or local law. This policy governs all aspects of employment, including hiring, job assignment, compensation, discipline, termination, layoff, promotion, transfer and access to benefits and training. If you feel you may have been discriminated against on the basis of sex or would like more information, please contact Dani Sollberger, COO, by email or 415-558-9006 or by mail at 728 20th Street, San Francisco, CA 94107.