Laptop Customization Technician

Department: Configuration Lab and Logistics Center

Position Summary:

The Laptop Customization Technician is responsible for performing the application custom vinyl skins to the exterior of devices, along with asset tag application, prior to shipment to customers. This application is to be performed with quality and in a consistent manner in accordance with documented instructions (written work instructions and quality control documents) in support of ongoing or new customer business.

Responsibilities:

• Customization: Apply custom skins, decals, and wraps to laptops according to customer specifications.
• Quality Control: Ensure that all applied skins are free of bubbles, wrinkles, and other imperfections.
• Maintenance: Maintain a clean and organized workspace to ensure high-quality application of skins.
• Inventory Management: Keep track of inventory levels for skins, decals, and other materials.

  Key Outcomes of this Position:

• The Laptop Customization Technician will consistently follow documented processes to maintain a high degree of quality in work product and customer satisfaction.
• All daily work must be completed in a timely and cost-efficient manner.

   

  Skills and Qualifications:

• Artistic Skills: Strong sense of design and attention to detail.
• Manual Dexterity: Ability to handle small tools and materials with precision.
• Problem-Solving: Ability to troubleshoot and resolve issues with skin application.
• High School Diploma or GED
• Experience working in fast-paced, detail-oriented environment.
• Ability to follow instructions.
• Feel comfortable working individually and in team settings.
• Demonstrated organization, time-management, and communication skills.

Physical Requirements:

• Lifting requirements of up to 35 lbs.

• Vision must be fair enough under a strong light to detect small amounts of vinyl skin application defects.

Who We Are:

At MCPC, we pride ourselves on being Outcome Engineers, delivering end-to-end solutions and expertise that empower businesses to thrive in the digital age. We combine top-tier services and cutting-edge technology solutions to solve complex business challenges, ensuring data security, cost efficiency, and seamless digital transformation. Our commitment to our clients requires providing quality people that allow us to excel at exceeding our clients’ expectations. The MCPC employee experience is built on a foundation of collaboration, innovation, and growth. We offer the balance of a close-knit workforce and pathways for professional growth. Our team members are encouraged to bring their unique perspectives and ideas to the table. Join us and be part of a principled, quality-driven, respectful, and innovative team that values continuous improvement and community commitment. Together, we tackle today’s challenges and pioneer solutions for tomorrow.

Where We Are/Who We Serve: MCPC is a global organization, but we are headquartered in Cleveland, OH, with regional offices in Grand Rapids, MI and Erie, PA, which is a source of pride for everyone here at MCPC. MCPC has a longstanding culture of unwavering commitment to giving back to the communities we serve. (link to our blog)

What We Do: Endpoint Lifecycle Management

Advisory Services – MCPC is the go-to resource for all our client’s end user device procurement and service needs. We help address tactical pain points that allow our clients’ workforce to have a seamless and secure environment.

Configuration and Integration – Custom solutions that fit within a client’s endpoint environment. Ensuring new devices meet the requirements of the client and are ready to be deployed on day 1.

IT Supply Chain – MCPC offers expert level supply chain services to help clients in the process of assembling, securing, managing, and delivering desk-ready IT inventory.

Managed Deployment – Coordination of experienced IT technicians ensuring clients’ devices, servers, data, and more are securely delivered, protected, and supported.

Secure Technology Asset Disposition - Allows clients to remove old or outdated devices from their environment. Our facility will erase all data to Department of Defense standards and provide reverse logistics to the client as to whether their devices can be repurposed, recycled, or disposed of properly.