Do you want to help people who are in a difficult and sometimes life-altering situation? Do you want to fight for someone else’s rights and fairness? We are an enterprising Family Law/Business Litigation and Consumer Protection law firm that is on track for aggressive growth and we need an experienced litigation intake specialist/receptionist to join our team and be a total superstar –working directly with the owner to support the team and help clients. We want to be known for helping clients come out of an extremely emotional process feeling as though they are a better person, in a better position, and that they had a team behind them that really cared and fought for them. We are growing fast and we need a Litigation Intake Specialist/Receptionist who can hit the ground running. If these statements appeal to you, then it may be a perfect fit: - You think in terms of outlines, chronologies, and indexes. - You see an opportunity for organization where other people see a mess. - You understand that sometimes it’s OK to leave a message, but sometimes you gotta keep trying until you speak to a person. - You smile when you answer the phone. - You are an amazing scheduler with a sickening degree of attention to detail. - You are very good with calendars, e-mail, spreadsheets, word processing, and the internet. - Your middle name is “No Drama.” - You are an awesome juggler of tasks and can change gears quickly. - You do not think scanning and copying are “beneath you." We love to help people learn and grow. We need a Litigation Intake Specialist/Receptionist with experience in inbound call sales/sales. The ideal candidate will be able to take initiative on work that needs to be done and complete tasks with minimal hand-holding. This is a full-time job where you are expected to manage intake, so you absolutely must be able to work in the office for 40 hours per week. Initial employment compensation will be based on your experience, with opportunities for increases after that. There is an opportunity for bonus compensation for those who can demonstrate their profitability. Responsibilities: • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency Qualifications: • Strong ability to communicate eloquently and empathetically a must • CRM and case management software experience a plus • Previous customer service or sales experience preferred • Previous legal experience highly valued • Solid data entry, spreadsheet management, and computer skills Compensation: $23 - $27 hourly

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