Job Description

This position is primarily responsible for the customer service and satisfaction as well as sales.

JOB RESPONSIBILITIES:

• Applies sales techniques to offer services in every call. (inbound/outbound).
• Identifies and assess clients’ needs to achieve client’s satisfaction.
• Provides excellent client support and ensures client satisfaction
• Analyze and solve client concerns in a timely and professional matter
• Identifies and assess client’s needs in order to provide the appropriate services
• Achieves established sales goals.
• Serves clients by providing excellent customer service in person and on the telephone.
• Maintains client records by updating account information.
• Establishes, develops and maintains positive client relations.

REQUIREMENTS:

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent
• Minimum of 1 year relevant work experience.
• Excellent communication skills
• Spanish is a must.
• Excellent customer service skills
• Experience in sales is a plus
• Able to work in fast paced environment
• Excellent listening and phone skills
• Excellent time management and interpersonal skills
• Must be proficient with computers
• Must be detail-oriented, a team-player and be quality focused
• Ability to analyze information and to multi-task
• Ability to solve problems

COMPENSATION AND BENEFITS:

• Best Training in practice
• Unlimited career growth
• Hands on Trial experience
• Fast paced environment
• Full benefits
• Top salary