Lead Contents Restoration Technician
Benefits:
401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company Overview
Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions and prioritize quality workmanship and service that restores what matters most to our customers. We are committed to exceptional levels of compassion, care, and communication with our customers and partners. Our TX based locations are expanding rapidly and we’ve got a growing and dynamic team.
What We Do
We’re focused on utilizing industry bet practices for the handling of personal business assets that have been damaged. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free. You’ll play a vital role in helping families and businesses recover from disasters.
Company Overview
We’re looking for team players that are looking to deliver an exceptional customer experience as well as looking to advance their careers and push their teammates in a dynamic business environment. We’re seeking individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That’s why we put each specialist—those with or without training—through an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. It’s all a part of our ongoing support and training experience.
Benefits/Perks
Career Advancement Opportunities
Paid Training
Flexible Scheduling
Active Work Environment
401-K with Employer Match
Access to Company Health Insurance Plan
Job Summary
This position is responsible for providing operational support in remediation efforts for client contents. Main functions will include performing tasks related to packout and packback services, contents cleaning, deodorizing, manipulation, and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision. Additionally, the person in this role will be required to learn our digital inventory system that is administered through a company provided iPhone.
Responsibilities
Maintaining equipment used in daily tasks
Lead a team of technicians to ensure they are following IICRC Standards
Perform Dry and Wet mitigation/pre-cleaning using accepted BELFOR procedures
Manipulate contents at the client site to allow for the remediation crew to perform required tasks
Take exceptional care to package contents to prevent damage during transport
Transport contents to cleaning facility for cleaning and storage
Adhere to MSDS recognized standards
Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
Must have a caring spirit, commitment to exceptional customer service, principles, and practices
Qualifications
Bilingual Speakers (English & Spanish) strongly preferred
Construction, restoration, or insurance industry experience preferred
IICRC certifications preferred
Must be able to identify Product (consumables), usage, and disposal requirements with training
Eligible to operate a motor vehicle per Blue Kangaroo Packoutz’s vehicle policy
Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
Ability to multitask in a fast-paced environment
Comprehensive understanding of customer service principles and practices
Physical Requirements
Frequent lifting in excess of 50 lbs
Access and mobility in tight spaces
Compensation: $20-25/hour depending on experience