Benefits:

Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing

Vehicle or Vehicle Allowance

Company Cell Phone

Company Shirts

Medical, Dental, Vision Benefits

Paid Holiday, Vacation & Sick Days

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? There is a career path..........we will train you!

Join the Paul Davis Team!

Lead Contents Technician

$19.00 - $24.00 per hour based on experience

The Lead Contents Technician will be working within our Emergency Services (Mitigation) Department, leading and managing the contents process and the cleaning of all salvageable contents from a loss. The Contents Lead Technician is responsible for developing and communicating all aspects of the cleaning work flow and processing.

RESPONSIBILITES:

Lead the Team responsible for cleaning customer’s contents removed from a loss.

Responsible for equipment tracking, maintenance and upkeep

Responsible for daily equipment and supply inventory sheet for each team

Completion of supply order for contents division

Train and coach contents field staff

Submit weekly time sheets and coded job hours to Mitigation Manager

Approve Field Staff hourly time cards on a weekly basis

Assist the Coordinator with daily schedule, dispatch and supervision of contents and laundry assigned jobs

Complete initial inspections for new losses within the content’s division

Complete estimates within our main estimating software for contents and laundry jobs

Supervise, lead and coach field staff and sub-contractors

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

Complete cleaning processes for both contents and structural damage assigned jobs

Reporting of inventory in our main operating system, RMS

Completion and filing of documentation on contents and laundry jobs

Communicate job progress and completion with Managers, Team Leaders, customers, and insurance adjustors/carriers

Act as the main point of contact for the homeowners throughout assigned jobs

Maintain and create good relationship with insurance carriers and vendors

Complete work for catastrophic events

Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics

Attend industry related trainings

Other Duties as assigned

Competency – Knowledge, Skills and Abilities:

Knowledge of Microsoft Office applications (Outlook, Word, Excel)

Knowledge of estimation software

Knowledge of processing contents within the restoration industry

Customer Service Skills

Communication skills

Administration skills

Coaching and leadership skills

Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Salesforce, Contractor Connection, ADP, SharePoint, and One Drive

Ability to create estimates in our estimation software

Ability to answer and communicate with customers over the phone and face to face

Ability to work office equipment (fax, scanner, printer, phone system, computers)

Ability to work independently and lead a team

Ability to work within hazardous environments safely

Ability to coordinate multiple jobs within the same time frame

Ability to oversee a staff on assigned jobs

Maintain a level of confidentiality

Ability to follow and represent Paul Davis culture through our company Vision, Mission, Values, and 10 Serving Basics

Required Education and Experience:

High School Diploma or GED required

Two plus years’ experience as a Field Staff member within the Mitigation Division

Experience with content processing procedures

Preferred Education and Experience:

Associate Degree or bachelor’s Degree

IICRC certifications

1 year experience in a Supervisory/Leadership role

Physical Requirement

Must be able to stay in a stationary position up to 25% of the time

The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

The person in this position needs to frequently move about client’s properties to complete estimates and oversee completion of jobs

Occasionally operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.

Constantly moves about job sites

Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces

Occasionally ascends and descends a ladder to complete jobs

Must be able to observe and perceive information on a computer and documents

Must be able to communicate and converse with customers and staff over the phone and face to face

Occasionally will lift up to 50lbs

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.