Benefits:

401(k)

Employee discounts

Free uniforms

Our Company

Pelican Bay Marina is a family resort -an exciting and vibrant community of boaters and lake lifestyle people. We serve as a homeport to a variety of recreational boats in the state of Colorado! Located inside Cherry Creek State Park, the Marina is a premier vessel storage and fuel facility. Our vision is to take all the hassle out of the boating experience and make boating simple. Hence our motto is Live the lifestyle, Love the lake!

The Role

The Lead Dockhand is responsible to the Marina Manager who oversees the day-to-day management of the marina. The most important aspects of the operation are maintaining the highest level of safety, customer service and appearance for the facility and its staff.

The Lead dockhand reports to the Marina Manager who oversees the entire Marina operation. This key person is responsible for assisting in day to day running of the marina, marina policies, customer service, regulations, maintenance, and supervision of other dockhands.

Key responsibilities and duties:

· Assists Marina Manager with supervising all personnel, administers safety, training and ensures following of established company procedures.

· Ensures the safety of employees, customers, and visitors.

· Provide an excellent level of courteous service to all customers and guests.

· Develops employees for progression and advancement within the company.

· May perform other tasks assigned by senior management.

· Keep adequate records of boats, trailers and engines belonging to customers by attaching an identifying tag.

· Maintain exacting standards of cleanliness, marina maintenance and professional service to tenants, and enforce the same through equally exacting standards of employee conduct and performance.

· Enforce marina rules and regulations.

· Assists with marina security.

· Opening and closing procedures for docks and marina.

· Assisting with docking and de-docking of vessels – in all weather conditions.

· Boat preparation and maintenance.

· General marina maintenance and repairs.

· Familiar with all safety and disaster procedures.

· Ability to work unsupervised.

· Ability to supervise small teams.

· Operating marina vehicles and vessels.

· Boating experience is required.

A thorough knowledge of general boat handling, mooring and docking practices applicable to the operation and use of marina facilities is required. Wet and dry marina experience, good working knowledge of boat operations, knowledge of standard safety precautions and first aid procedure, ability to organize maintenance and supervise, ability to establish and maintain effective working relationships with customers, concessionaires, and the public.

The Person

At Pelican Bay Marina, we pride ourselves on being the BEST at what we do. As a representative of the Pelican Bay team, we expect all our staff to behave in a manner that is professional, respectful, and inclusive. You must show maturity and strength of conviction to enable you to drive the best performance from yourself. You must have a hard-working ethos and display respect toward your peers and our customers. In all your work activity and communications, you must maintain sensitivity. You must show excellence in all your work activities and communications both internally and externally and be prepared to be flexible and innovative.

Our staff are the face of our company. As a result, the right person for this job will always be professional and courteous towards the customer. This role suits a fit and energetic person who works well under direction and enjoys assisting customers as they bring their boat in and out of the marina.

The candidate must be an outgoing, hardworking and punctual individual.

In this role you must have:

Strong customer service skills

Excellent verbal communication

Strong maintenance and critical thinking skills

Hardworking ethos, self-motivated and uses initiative.

Respectful towards customers and peers

Friendly and energetic manner

Be a strong collaborator.

Ability to work a schedule that includes weekends. CONTACT - Tim Sinclair - Marina Manager marina@pelicanbaycherrycreek.com