Benefits:
Company car
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Bonus based on performance
Training & development
About Us:
We are the locally owned and operated Bakersfield extension of HomeSmiles, America's leader in preventative home maintenance services! A “one click, one call” solution that has revolutionized the property maintenance industry by being the first to offer bundled services in one appointment. Our professionalism and excellence sets us apart, and we are proud to partner with Intero Real Estate, a Berkshire Hathaway affiliate. Come and join our HomeSmiles team and become a part of our family!
About the Role:
We are seeking a highly motivated, flexible and adaptable person! This is a hybrid position in which you will primarily operate as our Lead Home Maintenance Technician (2-3 days per week) in addition to a role as sales representative (2-3 days per week). As a key member of our team, you will have the opportunity to showcase your excellent customer service skills in a unique way, combining technical skills along with sales. As our Lead Maintenance Technician, you'll perform interior/exterior preventative maintenance services on residential and multi-plex units. You should have excellent customer service skills, confident communication, ability to troubleshoot in the field, a high level of organization skills, leadership qualities, and professionalism. Field experience and/or willingness to learn quickly, including the ability to adapt to a changing work schedule is expected. As our Sales Representative your role will include generating leads, contacting real estate agents, property, facility and HOA managers, and building long-term client relationships to grow the business.
Responsibilities:
Perform routine preventative home maintenance on residential and multi-plex properties (solar panel cleaning, dryer vent cleaning, exterior window washing, rain gutter cleaning, roof washing, and more)
Identify and recommend additional services to meet customer needs
Provide excellent customer service/satisfaction and build strong client relationships
Keep accurate records of maintenance and sales activities
Be a builder; develop and implement effective sales strategies
Negotiate and close agreements with large customers
Identify new potential customers and market opportunities
Provide timely and effective solutions aligned with client's needs
Attend weekly networking meetings as needed
Qualifications:
Preferred experience in home maintenance, related field or affinity to learn these skills
Valid driver's license and reliable transportation
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Physically able to perform above maintenance tasks
Previous work experience in sales preferred
Knowledge of CRM (ServiceMinder) software or ability to learn
Solid customer service attitude with excellent negotiation skills
Strong communication and team management skills
Analytical skills with a problem-solving attitude
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to HomeSmiles Corporate.