Lead Mitigation Technician

Paul Davis Restoration of North Florida

Lead Mitigation Technician

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Company Shirts

    IICRC training and certifications available

    Company Cell Phone

    Maternity, Paternity & Adoption Leave

    Paid Holiday, Vacation & Sick Days

    Medical, Dental, Vision Benefits

    401(k)

    401(k) matching

    Competitive salary

    Opportunity for advancement

    Training & development

    Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

    Join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

    Lead Mitigation Technician $37,000 - $52,000 per year depending on experience

    The Lead Mitigation Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations. The Mitigation Leader has a drive to lead. The Lead Mitigation Technician and team address the property and the customer with skill, knowledge, and professionalism, and our goal is to preserve as much of the property as possible while working safely and efficiently on the job site.

    RESPONSIBILITES:

    Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

    Recruit and coach technicians both in the field and in the warehouse

    Survey damage within the property

    Evaluate and record damage to all items within the property

    Manage cleaning process for both contents and structural damage

    Demolition of structural damage to properties through the use of hand and power tools

    Clean up assigned job sites after demolition

    Perform initial site visits

    Conduct moisture inspections

    Set restoration equipment within guidelines

    Complete notes of assigned jobs in our primary operating system (RMS)

    Contact the customer of assigned jobs with ETA

    Take photos of jobs assigned at start, completion, and throughout the process

    Responsible for maintaining assigned vehicles and equipment

    Responsible for unloading and reloading assigned vehicles with equipment

    Keep equipment clean and organized in the shop

    Responsible for unloading trash in assigned area

    Responsible for recording your time and coding it to the job assigned

    Pass IICRC certifications as IICRC classes are offered

    Assist in the development of new hires through on the job training

    All other duties as assigned

    Competency – Knowledge, Skills and Abilities:

    Knowledge of technology (iPhone, iPad)

    Customer Service Skills

    Communication skills via phone and face to face

    Computer skills

    Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested

    Ability to create documents and estimates

    Ability to answer and communicate with customers over the phone and face to face

    Ability to work independently

    Ability to lead a team of Technicians

    Ability to complete work on multiple jobs within the same time frame

    Ability to participate in an on call schedule

    Ability to work within hazardous environments safely

    Ability to safely operate hand and power tools

    Ability to operate a company vehicle safely

    Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics

    Maintain a level of confidentiality

    Required Education and Experience:

    High School Diploma or GED required

    Customer Service experience

    1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

    Preferred Education and Experience:

    Associate or Bachelor Degree

    One or more years’ experience within the restoration industry

    Physical Requirement:

    Must be able to stay in a stationary position up to 25% of the time within a vehicle.

    Constantly moves about job sites

    Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces

    Occasionally ascends and descends a ladder to complete jobs

    Must be able to observe and perceive information on a computer and documents

    Must be able to communicate and converse with customers over the phone and face to face

    Frequently will lift up to 60lbs

    Ability to safely operate a company vehicle

    Make an impact now: Paul Davis is proud of our 56+ year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

    Reasonable Accommodation for Disability:

    Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    Disclaimer:

    Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.