Benefits:
Bonus based on performance
Company parties
Opportunity for advancement
Paid time off
Profit sharing
Lead Mitigation Technician
At PuroClean of Bluffdale, we're so much more than just another restoration company! We're a group of high-performing and committed individuals, unified as One Team in a common mission and vision that's deeper than just making a profit. Interested to join our team? Read on to learn more about us and whether or not you could be a good fit to join us on our Mission to Heal Properties & Restore Lives!
About us: https://www.puroclean.com/bluffdale-ut-puroclean-bluffdale/careers/
· We are a mitigation-focused, full-service water damage mitigation, mold and biohazard remediation, smoke and fire restoration firm serving Northern Utah. We are growing quickly and are looking to welcome others to our Team!
Our Vision:
· To become Utah’s Preferred & Trusted service provider!
Our Core Values:
· Team Culture – Like that of a Champion Sports Team
· Extreme Ownership – Be Accountable for your responsibilities, to your teammates and our Mission – No Excuses!
· Relentless Customer Service - for every customer!
· Transparency – Over communicate and document everything!
· Consistency – Do what you say you will do, when you commit to doing it – 99% = 0
· Tools of Success for all Team Members!
· Profitability to fuel Progress & Opportunity
Job Position Description:
With a ‘One Team’ mentality, manage and complete jobs according to PuroClean Way per work order. Respond to emergency service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales activities using our Customer Sales Packet as your guide. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Communications to the Mitigation Coordinator, Mitigation Production Manager, and/or VP of Mitigation as appropriate, and customer are timely. Work to ensure all customer needs are met in a kind and sympathetic way, our Team takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Manage Customer Satisfaction and professionally represent the brand
Effectively perform all aspects of the production processes
Continued development of production skills and expertise
Regular Vehicle and equipment maintenance and organization
Follow all uniform and policy guidelines
Always leave jobsites with a clean and orderly appearance
Coach and train entry and journeyman level mitigation technicians
Preventative maintenance on vehicles, equipment and oversight of facility maintenance
Ensure clear communication with office staff, leaders and fellow technicians
Qualifications:
Willingness for continued learning and growth, ability to ‘lead and coach’ your teammates
Attention to details in organization, cleanliness and care for facility, assets and equipment
Aptitude with record keeping using smart technologies - recording information and communicating ‘the message’
Awareness and respect for safety, using care and caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time
1-2 years mitigation experience
IICRC WRT Certified
Compensation & Benefits:
Competitive pay, benefits and flexible hours – 4/3 work week option available
Generous afterhours callout bonus program
Holiday pay – 8 per year plus 1 floating
PTO
Company-sponsored training and professional development
Recognition, feedback and coaching to help you progress and succeed
Be a part of something bigger than yourself - Serve your community in their time of need!
Be a part of a winning team with a ‘One Team’ mentality - We serve together!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.