Lead Mitigation Technician with IICRC Certification

PuroClean of Central Southwest Houston

Lead Mitigation Technician with IICRC Certification

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Company parties

    Health insurance

    Opportunity for advancement

    Training & development

    Competitive salary

    Free uniforms

    Benefits:

    Bonus based on performance

    Company car

    Company parties

    Health insurance

    Opportunity for advancement

    Training & development

    Competitive salary

    Free uniforms

    Perks:

    Online Mobile Courses

    Paid Training for Career Advancement

    Opportunity to Help People in Times of Need

    Competitive Wages

    Company and Culture:

    PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

    Job Position Description:

    With a ‘One Team’ mentality, manage and complete jobs according to PuroClean® processes per work order. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to the Project Manager, Operations Manager, General Manager, or Owner, as appropriate, and the customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service that sets us apart from our competitors in the industry.

    Responsibilities:

    Managing Customer Satisfaction and representing the brand

    Effectively perform all aspects of the production processes

    Continued development of production skills and expertise

    Financial asset and equipment management

    Following all uniform and policy guidelines in line with the Brand Identity Guide

    Always leaving job sites with a clean and orderly appearance

    Coaching and training of production staff technicians

    Preventative maintenance of vehicles, and equipment and oversight of facility maintenance

    Ensure clear communication with office staff, immediate supervisor, and fellow technicians

    Qualifications:

    Must have an IICRC WRT Certification (other IICRC certifications would be valued)

    At least 1 year of experience working in the restoration mitigation industry

    IICRC Restoration Industry Certification in Water Restoration, Fire & Smoke Restoration, Mold & Biohazard Remediation is preferred

    Must know how to use Dash and Mica (Knowledge of other industry software such as Docusketch, Encircle, ITEL App, etc. would be a plus)

    Valid driver's license with a clean driving record

    Availability to work overtime in response to emergencies, which may include after-hours, weekends, or holidays

    Ability to pass a background check and drug screening

    Use of power tools and different types of industry-related tools

    Willingness for continued learning and growth, ability to ‘lead and coach’ your teammates

    Attention to detail in organization, cleanliness, and care for facility, assets, and equipment

    Aptitude with record keeping, recording information, and communicating ‘the message’

    Awareness and respect for safety, using care are caution with teammates and customers

    Strength with multitasking and handling deadlines, organizational and leadership skills

    Ability to lift at least 50 lbs. and be comfortable on your feet for prolonged periods

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.