Security Alarm Smart Solutions Technician

Job Description-Immediate Opening

General Purpose:

Combines different technologies such as home theater, security, lighting control, access control, networking, and smart devices

Ensures compatibility and smooth communication between devices (e.g., making sure a smart thermostat, security system, and A/V setup work together seamlessly)

Customizes solutions based on the specific needs of the client, whether in a home or commercial setting

Programs and configures control systems and user interfaces (e.g., touch panels, mobile apps, remotes)

Provides ongoing support and troubleshooting for integrated systems

Responsible for the installation, servicing, and repair of home theater systems, security cameras, smart home devices, and other low-voltage applications. This role also supports both residential and commercial clients with system setup, troubleshooting, and ongoing maintenance.

General Knowledge Required:

Solid experience with low voltage systems, including security alarm systems, home theater, security cameras, and audio/video equipment

Familiarity with access control systems is a plus

Bilingual (English/Spanish) preferred

Education and Experience:

High School Diploma or equivalent

Minimum of 3 years’ experience in low-voltage installation and service

Key Skills and Competencies:

Strong enthusiasm and work ethic

Ability to plan and organize daily tasks and appointments

Basic computer proficiency

High attention to detail and accuracy

Effective problem-solving skills

Ability to work collaboratively in a team environment

Outstanding customer service orientation

Excellent verbal and written communication skills

Demonstrated integrity and professionalism

Company Benefits:

Competitive hourly wage based on experience

Full-time position (40 hours/week)

Commission opportunities

Paid Time Off (PTO)

Paid holidays - 8

Company-provided uniforms