Lead Stretch Practitioner

Stretch Zone - 1169

Lead Stretch Practitioner

West Boylston, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonuses based on Retention

    Paid time off including your birthday

    Company lunches, employee discounts, and additional recognition perks

    Opportunity to utilize interest/education in exercise science

    Flexible scheduling for session bookings

    Commission, renewal bonuses, and cash referral rewards

    Pay raise upon training completion

    Employee discounts

    Opportunity for advancement

    Lead Stretch Practitioner Job Summary

    The Lead Stretch Practitioner’s role is to provide the Stretch Zone client base with excellent customer service and effective assisted stretching techniques and to create a long-term customer loyalty-focused environment. Additionally, they will train and develop new practitioners, work in tandem with the studio Lead Sales Associate and assist the Regional Manager in sales/operations as needed.

    Culture

    The duties of the LSP include maintaining and reinforcing the culture of Stretch Zone. At Stretch Zone, we work as a team, and it is the foundation for the success of our brand and your studios. All team members are expected to contribute towards fostering a positive environment, serve members, and maintain the cleanliness and quality appearance of the studio. This approach helps us provide the very best service experience and atmosphere for our team, prospects, and members.

    This is a full time, non-exempt position.

    Responsibilities:

    Partner with the Lead Sales Associate and Regional Manager to ensure the success of the studio

    Build meaningful connections and creating community as you expand your personal brand and network within the wellness industry

    Maintain a positive attitude and personal commitment to meeting the needs of members

    Comply with the scheduling as directed by the Regional Manager

    Dress professionally according to the current dress code highlighted in the company handbook

    Contribute to the team environment

    Clock in and out as required in the handbook

    Execute stretches up to the Stretch Zone standard

    Train and develop practitioner staff

    Contribute to lead generation via participation in events

    Lead in client retention and member satisfaction

    Required knowledge skills and abilities:

    Must be able to manage time effectively

    Must be proficient in Stretch Zone techniques, processes and procedures

    Must be able to efficiently service and maintain the member base

    Have a presence in studio daily, coaching, developing, and ensuring proper stretch protocols

    Consistent communication with corporate to ensure you are up to date with all initiatives

    Maintain high ethical standards and appropriate professional image

    Responsible for setting and enforcing the Stretch Zone culture

    Effective listening skills necessary to foster an inclusive environment

    Excellent written and verbal communication

    Can successfully manage various personalities

    On Job Training Compensation:

    You are required to complete our Stretch Practitioner certification training and you will be paid your hourly rate for all training hours.