Lead Supervisor

Vertical Jump Park PA

Lead Supervisor

Erie, PA
Part Time
Paid
  • Responsibilities

    The Vertical experience is not like a typical workplace. We have high energy attractions with an awesome sound and light system which creates an lively experience for our Jump Crew members!

    Job Responsibilities/Duties:

    Part time, weekend and weekday shifts. Saturday shift a must.

    Responsible for either opening or closing shifts

    Responsible for cash management processes

    Provides courteous customer service and responds to customer's questions, complaints or requests. Directs any unresolved issues to the General Manager

    Assists supervised staff in their job performance during peak activity periods or as required

    Manages cleaning and maintenance of park including daily, weekly and after-hours cleaning plus upkeep and repair of park and attractions

    Manages inventory concessions, cleaning supplies, etc. and reports to General Manager of shortages

    Maintains an image of competence and professionalism to customers, employees and management

    Maintains proper employee/employer relations and addresses any questions in a timely and open manner

    Communicates any employee issues with General Manager

    Provides or performs other services or duties as required by General Manager

    Skills and Qualifications:

    Looking for managers with an excellent work ethic

    Previous experience managing part-time employees

    Must have professional communication skills including phone etiquette and e-mail correspondence.

    Be able to work independently while taking direction from General Manager

    Effective problem solving and decision making skills

    Excels in, multi-tasking, staying calm and collected even in stressful situations

    Self-starter

    Each member of our team is vital to providing an exceptional experience for our guests!