Lead Technician

SERVPRO of Lee & South Chatham Counties

Lead Technician

Pittsboro, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Opportunity for advancement

    Paid time off

    Bonus based on performance

    Summary:

    Are you outgoing, empathetic, and intuitive – can you take difficult situations with customers and maintain a civil environment while getting all parties to cooperate

    Making a direct & positive impact on the lives of individuals & families in our communities

    Witnessing how your work helps to give someone their home or business back

    Working as a Team to successfully complete each service call or project

    Will be encouraged to grow into a Project Manager - Servpro develops and promotes from within

    Experience / Knowledge of the Restoration Industry will be valued

    Ability to regularly lift 50 pounds (up to 100 pounds with assistance)

    Comfortable with repetitive pushing/pulling/lifting/carrying objects

    Comfortable working with chemicals (with proper personal protection equipment)

    Ability to drive, passenger ride, walk & stand for extended periods of time

    Ability to climb ladders & work at ceiling heights

    Ability to work in tight spaces (crawls spaces, attics, etc.)

    Will be paid for each after hours / Holiday service call a $50 bonus for the first call, $75 for the second call and on $100 bonus for each additional call Will be on call one week per month starting at 8am Friday morning and ends at 8am the following Friday.

    OT pay will occur on multiple weeks every month based on weekly activity

    Primary Roles and Responsibilities:

    Must be Punctual (on time) workday starts at 7.30 am and dressed in Servpro issued uniform

    Load the work vehicle with equipment, products, & supplies needed for each project

    Maintain a clean & organized vehicle, as well as other equipment & tools, each day before leaving work your vehicle and your equipment must be clean and ready to go after the next loss.

    Set up staging area and equipment for each project

    Leave job site with a clean and orderly appearance

    Perform production processes following SERVPRO® production guidelines per work order per crew chief directions

    Ensure clear two-way communication with crew chief & other technicians (especially regarding customer needs & concerns)

    Perform end-of-day/end-of-job cleanup & breakdown to leave job site with a clean & orderly appearance

    Maintain a constant awareness & respect for all safety hazards, following safety guidelines at all times while on the job site, in the office, & while traveling

    Necessary Experience and Skill Set:

    High school diploma/GED (required)

    Must meet all criteria for criminal background & driving record (required)

    Previous experience in cleaning/restoration (strongly preferred)

    IICRC certifications (strongly preferred)

    Ability to effectively communicate (written & verbal)

    Ability to travel locally and out of state (when needed)

    Valid Drivers License

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    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.