Hansen Talent Group is hiring a Lead Workstation Support to work with a large enterprise in Dallas, TX

What you'll do:

• Lead and assist support staff, manage projects, and provide advanced technical support.
• Serve as a subject matter expert on workstation OS, applications, and network interactions.
• Research and analyze technical issues, supporting remote and onsite users.
• Deploy laptops, troubleshoot connectivity, and assist VPN users.

Requirements and Qualifications:

• Advanced skills in system analysis and relevant software/tools.
• Project management and high-level technical support experience.
• Strong leadership, communication, and customer service skills.
• Attention to detail, with discretion handling sensitive information.