Job Description

SUMMARY: Responsible for clerical functions and administrative support of the food industry

Hourly Range: STARTING FROM $18 TO $20/ HOUR

Work Schedule: FULL-TIME, SATURDAY TO WEDNESDAY, 9:00 A.M. TO 6:00 P.M.

EDUCATION & EXPERIENCE (REQUIRED):

• Bilingual in Chinese and English (fluent in verbal Mandarin/ Cantonese)
• Must be able to read, write and speak in English
• High school diploma is required. College & Bachelor's Degree preferred, or in place of a degree. 3+ years of administrative experience, or a combination of education and relevant experience.
• Proficient in MS Office, Google Suite, and navigating office equipment such as computers, phones, and printers/ scanners.
• Advanced computer skills and demonstrated experience with office software and email applications. 
• Excellent customer service and interpersonal skills. Ability to prioritize, multi-task, and assign work to others. 
• Ability to adapt quickly to changes and think on your feet
• Strong attention to detail, solution-oriented mind and ability to take initiative,
• Operational experience within a warehouse environment, logistics, and fulfillment is a plus
• Drivers license and reliable transportation

RESPONSIBILITIES:

• Administrative work to assist customer or operations team when needed

• Coordinate and monitor routine maintenance services completion. Plan and coordinate office moves and/or minor renovation projects. 

• May lead staff or supervise day-to-day work of workers, including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, reviewing work for quality and timeliness, and providing performance review input.

• Additionally, screens calls and responds to or routes routine inquiries from external or internal sources with appropriate correspondence or other messaging. May manage expense reporting, invoicing, office supply inventory

• Oversee and/or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics. 

• Create, maintain, modify, and/or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites. Plan and schedule calendar(s) with limited consultation, resolve calendaring conflicts

• Manage escalations and operation incidents by investigating, troubleshooting, and resolving customer issues across multiple departments

• Perform manual audits and reviews of inventory at the warehouse

• Curiosity to chase problems to root cause and roll up sleeves to investigate the unknown/unusual.

• Perform other duties as assigned.

Company Description

History - Originating in California, we take pride in bringing our local community and beyond top-quality and spectacular rice noodle and rice noodle products for over 30 years. Lee’s Noodle was founded in 1985, starting from a simple family workshop operation. After 35 years of innovation and hard work, it has developed into a factory and warehouse covering an area of ​​about 100,000 square feet with a fully automated production line located in a popular Asian community in Los Angeles County. The market share of Lee’s Noodle product in the United States is as high as 33%, proudly symbolizing the company’s achievement. To provide customers with an excellent series of high-quality noodles, Lee’s Noodle is driven by innovative research and development. The company’s management team selects organic high-quality rice, maintains a modern technology production line, and follows a digitalized production process under strict accordance with hygienic standards. Lee’s Noodle has made traditional rice noodles into a distinctive product. Their Rice Noodles are soft and smooth – just a light press with your fingers will loosen them easily and prepare them for cooking, which is suitable either for stir-frying or making soup-noodles. The Rice Cake Rolls provide a bouncier texture while maintaining Lee’s Noodle’s characteristic smooth, silky profile. The Thin Rice Papers are as stretchy and thin as light gauze about to break. While the Fresh Rice Stick Noodles are stickier and chewier, they can also be stored naturally for a long time. Their product packaging also injects a series of brand design elements to strengthen self-promotion on the shelf with the slogan “Modern technology, traditional taste.” At present, the reputation of Lee’s Noodle is far ahead of its competitors in the industry. With sales markets all over the United States and overseas, their reputation has won the overwhelming popularity and appreciation from supermarkets, the restaurant industry, and consumer groups. Additionally, Lee’s Noodle is deeply committed to giving back to the communities from which their success originates. The company has been working hard to both financially support and actively participate in a number of charitable activities. For many years, they have contributed to the Los Angeles Children’s Hospital and the Los Angeles Chinatown Service Center, which has resulted in positive feedback from the community. With a steady and pragmatic attitude, Lee’s Noodle hopes to start modern science-driven management in the future, adding more production lines, developing healthier and tastier foods, and continuing to expand its business and territory to a wider market.